IP blocked since yesterday?

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IP blocked since yesterday? #2157

Closed Wenkow closed 2 years ago

Wenkow commented 3 years ago

Hi team, we are not able to pull images since yesterday (Sep 29). Observing net/http: TLS handshake timeout from IP 185.153.193.105, under which we NAT our building runners.

Could you please check the block list whether it contains mentioned IP and if so, could you please remove it?

Thank you for help

thaJeztah commented 3 years ago

Thanks for reporting; I forwarded your report to the Docker Hub team

shawnaxsom commented 3 years ago

Hi Wenkow,

Thanks for reporting!

That IP address isn't blacklisted.

We're investigating. We've had a few reports of similar errors.

ingshtrom commented 3 years ago

@Wenkow could you please reproduce the issue or provide a timestamp or range when you last reproduced this.

ingshtrom commented 3 years ago

Thank you for jumping in here and we are sorry you are experiencing issues. This information would help a lot!

Public IP of their system
Timestamp of a failed request
Percentage of failing requests and whether it's different between different types of machines
OS and container engine versions
Geo location of the system

Run the following until you get a failure and send us the output (redacting any private info):

TOKEN=$(curl -s "https://auth.docker.io/token?service=registry.docker.io&scope=repository:ratelimitpreview/test:pull" | jq -r .token);
curl --head -v -H "Authorization: Bearer $TOKEN" https://registry-1.docker.io/v2/ratelimitpreview/test/manifests/latest

Wenkow commented 3 years ago

Hi,

Public IP of their system - 185.153.193.105 Timestamp of a failed request - Sep 29, 2021 10:17am GMT+0200 - Sep 30, 2021 6:55pm GMT+0200 Percentage of failing requests and whether it's different between different types of machines - over 90% OS and container engine versions - Linux Docker version 20.10.7, build f0df350 Geo location of the system - Pilsen / Czech Republic

github-actions[bot] commented 2 years ago

We are clearing up our old issues and your ticket has been open for 6 months with no activity. Remove stale label or comment or this will be closed in 15 days.