fyritke commented 2 years ago

Possible duplicate

https://github.com/docker/hub-feedback/issues/1304 This issue is closed but it is how I repro'd and solved my own problem.

Problem description

When a new user attempts to register for a Docker Hub account without including a special character in their password, the form accepts the submission, appears to be working (disabled submit button), and then nothing seems to happen until a call to /v2/users/signup/ responds with a 504. At that point, from the user perspective, the UI just resets as though the button hadn't been pressed.

Debug Information

Browser name and version: Firefox v100.0 (May 3, 2022 release)

URL: hub.docker.com front page (login form)

Timestamp or time range: Any

Public IP: Any

Hub Username: Any valid new username

Error messages (on screen or in browser console)

On screen: 504 Gateway Time-out: The server didn't respond in time. In console: [bugsnag] Breadcrumb not attached due to onBreadcrumb callback

Notes

POST body to /v2/users/signup:

{"email":"some.valid.email@gmail.com","password":"968DFF6BwGkkNgN968DFF6BwGkkNg","recaptcha_response":"03AGdBq24RMWrAeVHD0b7lrU4ZCRIevI32Lbp8t69mwV9pf0HCIUxXLaCe6C01zrfN-uY22TkG6i0Nr1jG8o3r3Lk1CtMe6tRrQjDDqSBw1wQmMb1xUgyARqpI5rY1k7uqzvfCchRCcyMSP4Gqq-BJN_tq3HOzLB16gEyO-vzmvLFZ691yaGeW-n5zmZZKIM5bbh481fXh07x0oQPVACX0pWWEae5d6MNLtwe7czQgNxrzjubqgGznrjVi86iGK69BLDBCEZdS8y0LikjPSlGClvIbYFOulNfK7V6Dpb77VaF_A1E7NgWUziYl9A0EoKSDjT9yI6CRt3p2sLX1uAksc6HzFsF5IQZG2njGq_VFAaTzrdkNO2-GwRIZcKg_LVbtrn6v20VGAXpv3wetGZod7DJQAXsJldpYGiAUzfYd_W5lRPNM8Jvf9gEPdscahrtRvhfLHq4ZB6YNHYfDz8BNkS3w7u9lheI7Uw","redirect_value":"","subscribe":false,"username":"aaaaaaaaaaaaaaadf"}

Task List

[ x ] This is NOT a security issue
[ x ] I do NOT have a Docker subscription
[ x ] I have looked through other issues and they do NOT apply to me

yannxaver commented 2 years ago

The same happens to me even if I include special characters.

jl111 commented 2 years ago

i am unable to make a new account across various emails and browsers.

fyritke commented 2 years ago

@yannxaver

I was eventually able to make an account after generating a new password that had a special character in it.