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Feedback and bug reports for the Docker Hub
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unable to sinup in docker #2284

Closed TarakaSatyaRaju closed 1 year ago

TarakaSatyaRaju commented 1 year ago

I am trying to signup for a Docker ID, the site allows me to type username/email/password combination. It doesn't give any feedback of success on screen It doesn't email me(I don't know if it should) I cannot then sign in with the username and password just registered. Tried in Chrome and IE, (interestingly chrome does not warn that username can only contain letters, IE does)

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Problem description

docker info output

Docker Info:

Debug Information

Browser name and version:

URL:

Timetamp or time range:

Public IP:

Hub Username:

Error messages (on screen or in browser console)

Screenshots of the issue (if applicable)

Task List

rossipedia commented 1 year ago

Can you give me some more information? What OS/Browser (including versions) are you seeing this on? Also, what specific URL are you using to signup (we have a few)?

TarakaSatyaRaju commented 1 year ago

Hi I am. Using both chrome and IE

I am. Using the URL job. Docker. Com

I try to click the sign up button but it is not going to work

On Tue, 8 Nov, 2022, 10:36 am rossipedia, @.***> wrote:

Can you give me some more information? What OS/Browser (including versions) are you seeing this on? Also, what specific URL are you using to signup (we have a few)?

— Reply to this email directly, view it on GitHub https://github.com/docker/hub-feedback/issues/2284#issuecomment-1306639452, or unsubscribe https://github.com/notifications/unsubscribe-auth/A2QQCY7SDOP5Z25AOFZG6MTWHHNTZANCNFSM6AAAAAARZ2HEVQ . You are receiving this because you authored the thread.Message ID: @.***>

TarakaSatyaRaju commented 1 year ago

URL hub.docker.com

On Tue, 8 Nov, 2022, 10:54 am Taraka satya Raju, @.***> wrote:

Hi I am. Using both chrome and IE

I am. Using the URL job. Docker. Com

I try to click the sign up button but it is not going to work

On Tue, 8 Nov, 2022, 10:36 am rossipedia, @.***> wrote:

Can you give me some more information? What OS/Browser (including versions) are you seeing this on? Also, what specific URL are you using to signup (we have a few)?

— Reply to this email directly, view it on GitHub https://github.com/docker/hub-feedback/issues/2284#issuecomment-1306639452, or unsubscribe https://github.com/notifications/unsubscribe-auth/A2QQCY7SDOP5Z25AOFZG6MTWHHNTZANCNFSM6AAAAAARZ2HEVQ . You are receiving this because you authored the thread.Message ID: @.***>

mbaddi commented 1 year ago

The response of singup request is image

ArpadGBondor commented 1 year ago

Same problem here. Server keeps responding to Sign up requests with Error 500, unable to validate recaptcha.

TarakaSatyaRaju commented 1 year ago

Hi, I am not get anything when I try to click sign up button it still stay in the same position and same page

On Tue, 8 Nov, 2022, 1:53 pm mbaddi, @.***> wrote:

The response of singup request is

— Reply to this email directly, view it on GitHub https://github.com/docker/hub-feedback/issues/2284#issuecomment-1306815247, or unsubscribe https://github.com/notifications/unsubscribe-auth/A2QQCY2WG6EZCKFX6NSI3YDWHIEYXANCNFSM6AAAAAARZ2HEVQ . You are receiving this because you authored the thread.Message ID: @.***>

zichaow commented 1 year ago

same problem. please help. thanks!

shawnaxsom commented 1 year ago

Thanks for the feedback all, we're investigating.

We may have identified the change that caused the issue.

We'll update here when resolved.

rossipedia commented 1 year ago

We believe we've found the issue and have deployed a fix. Please try again and let us know if you are still experiencing difficulty signing up, in which case we will re-open this issue. Thanks!