3brover005
commented
1 year ago Upon closer inspection, the issue is with Signing Certificates not present in the ENV config (only applicable to multi tenant setup). Any documentation on how to set up the signing certificates would be welcome
Hi Docuseal,
We found that in our set up, when any user (internal or document recipient) attempts to download the completed file, the following error is returned:
"no implicit conversion of nil into String"
This seems to be coming from the submissions_download_controller.rb class.
Any help would be great.
Trace
2023-07-29T20:04:49.885137+00:00 app[web.1]: E, [2023-07-29T20:04:49.884845 #2] ERROR -- : [462dfa36-cffc-4525-a428-14566281d072] ["/app/lib/accounts.rb:54:ininitialize'", "/app/lib/accounts.rb:54:innew'", "/app/lib/accounts.rb:54:inload_signing_certs'", "/app/lib/submissions/generate_result_attachments.rb:26:incall'", "/app/lib/submissions/ensure_result_generated.rb:26:incall'", "/app/app/controllers/submissions_download_controller.rb:10:inindex'", "/usr/local/bundle/gems/actionpack-7.0.5/lib/action_controller/metal/basic_implicit_render.rb:6:insend_action'", "/usr/local/bundle/gems/actionpack-7.0.5/lib/abstract_controller/base.rb:215:inprocess_action'", "/usr/local/bundle/gems/actionpack-7.0.5/lib/action_controller/metal/rendering.rb:165:inprocess_action'", "/usr/local/bundle/gems/actionpack-7.0.5/lib/abstract_controller/callbacks.rb:234:inblock in process_action'", "/usr/local/bundle/gems/activesupport-7.0.5/lib/active_support/callbacks.rb:107:inrun_callbacks'", 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