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docusealco / docuseal

Open source DocuSign alternative. Create, fill, and sign digital documents ✍️
https://www.docuseal.com
GNU Affero General Public License v3.0
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Can't Draw Field from Android from Chromium Based Browser #361

Open reidellawfirm opened 2 months ago

reidellawfirm commented 2 months ago

I am trying to test my Docuseal self hosted and ran into a limitation where using Docuseal is unable to draw a field on a document when I am using it from Android in a chromium based browser with a physical mouse. Docuseal in the browser in android just refuses to recognize any clicks of the mouse to begin the draw function.

I have had other signing apps from the browser I have tried that had the same limitation which I suspect is based on how the app is taking input from Android but I am not technically competent to troubleshoot this further.

If there are some additional steps I can take to help test this limitation and find a root cause that may be addressed in the future please let me know.

omohokcoj commented 2 months ago

@reidellawfirm which Android version and chrome version are you using ?

reidellawfirm commented 2 months ago

Android 14, OneUI 6.2 Vivaldi 6.9.3451.43

I haven't been able to find what chrome build this latest vivaldi is based but I assume it is the latest.

reidellawfirm commented 1 month ago

So I did some further tests and updates, thought I would share.

Updated Vivaldi amd tested other chromium based browsers on android. I am able to get the Signature Field to be placed on a document but it's a work around since the chromium based browser doesn't seem to recognize either mouse or touch screen inputs when asked to draw the field in the document.

How you can still add the field in android is by:

  1. Click to add a field other than Signature Field. Text Field or Date work fine. Instead of attempting to draw the field on the document, select 'Or add field without drawing'.
  2. Then manually change the field type to Signature Field.
  3. Click the square icon with the plus symbol inside.
  4. Click within the document and the Signature Field will be dropped at the location of the click or press.

I would propose making 'Or add field without drawing' an option for Signature Fields as well that would make this workflow a little easier. But ultimately, I think there is still some issue with drawing a field in android using a chromium based browser.