Event notification configuration in case of signer authentication failure.

[dmitry-lp]

I am trying to configure the DocuSIgn connect notifications to receive notification when the signer failed to enter 3 times the SMS code. But no success. The documentation doesn't mention that but there is an option when configuring notifications in DocuSign connect interface ("Recipient authentication failure" or something like that). But how do I choose it from API? Original StackOverflow question: https://stackoverflow.com/questions/64551656/docusign-connect-how-to-configure-envelope-to-receive-notifications-on-authentic

[dmitry-lp]

Ok I found in the json spec that there are two not documented events AuthenticationFailed and AutoResponded hope this will work.

[dmitry-lp]

Yes! It is working!

envelope.EventNotification = new EventNotification()
{
    Url = _webhookUrl,
    RequireAcknowledgment = "true",
    LoggingEnabled = "true",
    IncludeEnvelopeVoidReason = "true",
    IncludeDocuments = "false",
    IncludeCertificateOfCompletion = "false",
    IncludeCertificateWithSoap = "false",
    IncludeDocumentFields = "false",
    IncludeHMAC = "true",
    IncludeSenderAccountAsCustomField = "false",
    IncludeTimeZone = "true",
    UseSoapInterface = "false",
    EnvelopeEvents = new List<EnvelopeEvent>() { 
        new EnvelopeEvent("Completed"), 
        new EnvelopeEvent("Declined"), 
        new EnvelopeEvent("Voided") 
    },
    RecipientEvents = new List<RecipientEvent>() { 
        new RecipientEvent(null, "AuthenticationFailed"), 
        new RecipientEvent(null, "Completed"), 
        new RecipientEvent(null, "Declined")
    }
};

[dmitry-lp]

Well actually the <RecipientAuthenticationStatus /> is empty 👎 a bug?

[ivdinkov]

Bug case was created back in June (CONNECT-1845) and our engineers are currently working to resolve the issue