Open dijiehuang opened 1 year ago
Grab the envelope ID and see which tab it's referencing in IAC. The tab you are updating is not the same tab in the error
@SayedHhusseinDS It fails while creating envelope, so can't grab the envelope ID
can you enable API Request logging on your account? This logging captures the last 50 API requests and assists Support in troubleshooting account issues.
Once you enable logging, you can download the resulting logs, and provide them here. https://support.docusign.com/s/document-item?language=en_US&bundleId=jux1643235969954&topicId=poz1578456669909.html&_LANG=enus
can you enable API Request logging on your account? This logging captures the last 50 API requests and assists Support in troubleshooting account issues.
Once you enable logging, you can download the resulting logs, and provide them here. https://support.docusign.com/s/document-item?language=en_US&bundleId=jux1643235969954&topicId=poz1578456669909.html&_LANG=enus
@SayedHhusseinDS In what way do I provide the logs to you ?
1、We have created a Template and pre-fill Fields by this way( link: https://support.docusign.com/s/document-item?language=en_US&bundleId=xry1643227563338&topicId=oqb1611172929107.html&_LANG=enus). 2、Then get templateId from step 1 3、My code: ` EnvelopeDefinition env = new EnvelopeDefinition(); env.setTemplateId(templateId);
4、invoke ”envelopeApi.createEnvelope( )“ method,it returns "'{"errorCode":"REQUIRED_TAB_INCOMPLETE","message":"A Required field is incomplete. TabId: bce12361-40b1-4d4d-908a-8b549e2eb0b9"}'"
5、the pre-fill tab doesn't work