Hello,
I'm encountering an issue with the DocuSign API. While everything works perfectly in test mode, switching to production mode triggers the following error:
DocuSign\eSign\Client\ApiException: API call to https://account.docusign.com/oauth/token failed: SSL certificate problem: self signed certificate in certificate chain in App\ElectronicSign\vendor\docusign\esign-client\src\Client\ApiClient.php:321 Stack trace: #0 App\ElectronicSign\vendor\docusign\esign-client\src\Client\ApiClient.php(597): DocuSign\eSign\Client\ApiClient->callApi('/oauth/token', 'POST', Array, 'assertion=eyJ0e...', Array, NULL, NULL, true) #1 App\ElectronicSign\Service\SignatureStrategy\Docusign\DocusignSignature.php(181): DocuSign\eSign\Client\ApiClient->requestJWTUserToken('0eb63...', '1dbd...', '-----BEGIN RSA ...', Array) #2 App\ElectronicSign\Service\SignatureStrategy\Docusign\DocusignSignature.php(278): App\ElectronicSign\Service\SignatureStrategy\Docusign\DocusignSignature->createJWTUserToken()
Details:
The integration key is valid for production mode.
The SSL certificate being used is not self-signed and is trusted by Microsoft (listed here: Microsoft Trusted Root Program).
Could you provide insights on what might be causing this error?
Hello, I'm encountering an issue with the DocuSign API. While everything works perfectly in test mode, switching to production mode triggers the following error:
Details:
Thank you for your assistance.