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docusign / mobile-android-sdk

The Official Docusign Android SDK for integrating e-signature & signing documents. Click the link below to view SDK API Documentation https://docusign.github.io/mobile-android-sdk/
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Sign Online method did not working #31

Closed yusufonderd closed 2 years ago

yusufonderd commented 2 years ago

Sdk version : 1.5.3

I'm using this function when trying to sign envelope with envelope ID. 

val signingDelegate = DocuSign.getInstance().getSigningDelegate()
        signingDelegate.signOnline(context, envelopeId, object :
            DSOnlineSigningListener {
....
     })

But docusign signuture dialog did not open. Only onSuccess method triggered. I can't seen additional signuture dialog. How can I start the signing process ?

naveentds commented 2 years ago

Can you let me know how you created the envelope? The envelope which is created should be existing in DocuSign server is you are using signOnline() API in SDK. If you created envelope locally, then you can invoke createEnvelopeAndLaunchOnlineSigning() API.

Were you able to see the signing flow and document is displayed for signing? In order to use signOnline() API, can you make sure you were authenticated with DocuSign by invoking SDK's login() API. Can you let us know the AccountId so that we can also check telemetry on our side for debugging the issue.

yusufonderd commented 2 years ago

I use launchCaptiveSigning method for starting signing. It fixed my problem. Thank you.