I have having trouble restarting or shutting down the computer. It would hang whenever the restart or shutdown command is executed. The screen goes dark and only the mouse pointer is shown. This seems to only occur on the user account that in once was used to activate continuity tool, but now it's supposedly disabled. I think this has to do with perhaps an incomplete uninstall?
Steps done to try to fix the issue:
I did use the latest beta version to uninstall.
I've also reinstalled the entire macOS by booting into the recovery drive. That installed fine and it restarted fine. But when I went back into my user account, when I restarted from that account, the computer just hangs.
Have you tried these steps?
Yes
Is there already an open topic for this issue?
No
Please include the following information.
Your Issue:
I have having trouble restarting or shutting down the computer. It would hang whenever the restart or shutdown command is executed. The screen goes dark and only the mouse pointer is shown. This seems to only occur on the user account that in once was used to activate continuity tool, but now it's supposedly disabled. I think this has to do with perhaps an incomplete uninstall?
Steps done to try to fix the issue:
I did use the latest beta version to uninstall.
I've also reinstalled the entire macOS by booting into the recovery drive. That installed fine and it restarted fine. But when I went back into my user account, when I restarted from that account, the computer just hangs.