When submitting an SOQL query, workbench jumps back to the signon screen

[Cazza1965]

My workbench has stopped working. I sign in Jump to SOQL query Format the query Click query

and I'll sent back to the signon screen It was working a week aho and has started misbehaving today

[tbantle22]

Looking into this today

[Cazza1965]

Thanks

[tbantle22]

Hi @Cazza1965, I was not able to reproduce this behavior. Can you give me more information about the query you're trying to run and what browser you're using?

If you'd like to discuss privately you can email me at taylor@dolthub.com or reach out to be on our Discord (I'm @taylorb)

[Cazza1965]

It's any table that I try to query and I'm using Chrome Version 114.0.5735.199 (Official Build) (64-bit) Is there a log that I can check for any errors that might be kicking me out?

[Cazza1965]

It's happening in Edge as well. Sometimes I get as far as the SOQL query setup and other times I get kicked out as soon as I try to jump to the SOQL query screen

[tbantle22]

So you're logging in, navigating to the workbench, running a select query on a table, and then it kicks you out to the sign in page?

Does this happen on any other page, like clicking on different deployment or workbench tabs? Or is it only when you run a query from the workbench?

Your browser console might give some hints. Do you have any cookie or popup blockers enabled? It isn't recognizing that you're signed in for some reason

[Cazza1965]

I'm not even getting to run the query. As soon as I click the QUERY button from the screen, I get kicked back to the sign on screen again. We have loads of blockers. This is a corporate site which is very tighty regimented. It's strange that I can sign on at first though and it lets me onto the site. I tried again with the console inspect on and now I'm getting the following error

ERROR: UNKNOWN ERROR: read error on connection to ec2-34-194-152-137.compute-1.amazonaws.com:6379

Do you have Ads in Workbench that perhaps we ae blocking?

[Cazza1965]

OK just tried again and now getting the same issue where I'm getting kicked out back to the sign on screen

[tbantle22]

We don't have any ads. But if you have an ad blocker that also prevents cookies I would expect issues like this. We rely on a cookie called hostedToken to know if a user has an active session.

Can you inspect your cookies and try running the query again? hostedToken shouldn't change when you run the query

[tbantle22]

User was using a different workbench