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donavanbecker / homebridge-resideo

The Homebridge Resideo plugin allows you to access your Resideo devices from HomeKit.
ISC License
37 stars 9 forks source link

Support Request: failed to refreshStatus, Internal Server Error #799

Open tbaur opened 9 months ago

tbaur commented 9 months ago

Describe Your Problem

failed to refreshStatus, Internal Server Error

Relevant log output

This started showing up randomly today. I even relinked the app without issue. Not entire clear if this is the result of a server/API error, or purely internal? Unsure what's happening.

[10/16/2023, 6:43:56 PM] [Resideo] Leak Sensor: Laundry failed to refreshStatus, Internal Server Error
[10/16/2023, 6:43:56 PM] [Resideo] Leak Sensor: Mechanical failed to refreshStatus, Internal Server Error

Config for homebridge-resideo

No response

Screenshots

No response

Device & Model

Mac

Node.js Version

current

NPM Version

current

Homebridge Version

current

Homebridge Resideo Plugin Version

current

Homebridge Config UI X Plugin Version

current

Operating System

macOS

tbaur commented 9 months ago

Found a "service unavailable" message in the resideo iphone app, so they are having issues. Maybe if anything here we could make the plugin error message more clear, perhaps indicating a server side error and the API error code.

donavanbecker commented 8 months ago

I can do that, will get it in the next release.