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dotmailer / dotmailer-magento2-extension

The official Dotdigital for Magento2 extension
https://dotdigital.com/integrations/magento
MIT License
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Guest export only collects customer_email and website #406

Closed piotrkwiecinski closed 7 years ago

piotrkwiecinski commented 7 years ago

Module version: 2.2.1 Magento 2 version: 2.1.7 CE

We've noticed that guest export from Magento 2 to Dotmailer only sends:

mail,emailType,STORE_NAME

Compared to customer data:

CUSTOMER_ID,FIRSTNAME,LASTNAME,DOB,GENDER,WEBSITE_NAME,STORE_NAME,ACCOUNT_CREATED_DATE,LAST_LOGGEDIN_DATE,CUSTOMER_GROUP,REVIEW_COUNT,LAST_REVIEW_DATE,SUBSCRIBER_STATUS,BILLING_ADDRESS_1,BILLING_ADDRESS_2,BILLING_CITY,BILLING_STATE,BILLING_COUNTRY,BILLING_POSTCODE,BILLING_TELEPHONE,DELIVERY_ADDRESS_1,DELIVERY_ADDRESS_2,DELIVERY_CITY,DELIVERY_STATE,DELIVERY_COUNTRY,DELIVERY_POSTCODE,DELIVERY_TELEPHONE,NUMBER_OF_ORDERS,AVERAGE_ORDER_VALUE,TOTAL_SPEND,LAST_ORDER_DATE,LAST_ORDER_ID,TOTAL_REFUND,LAST_INCREMENT_ID,BILLING_COMPANY,DELIVERY_COMPANY,TITLE,MOST_PUR_CATEGORY,MOST_PUR_BRAND,MOST_FREQ_PUR_DAY,MOST_FREQ_PUR_MON,FIRST_CATEGORY_PUR,LAST_CATEGORY_PUR,FIRST_BRAND_PUR,LAST_BRAND_PUR,LAST_QUOTE_ID,Email,EmailType

We want to be able to achieve all order information flowing to Dotmailer so that we can build an appropriate single view for all customers. From here we can segment out into high profile, low profile customers etc and build email campaigns tailored specifically to each segment.

This is currently impossible.

cdiacon commented 7 years ago

Hi @piotrkwiecinski

Thanks for sending this over can you please submit as a feature request on our community forum

https://support.dotmailer.com/hc/en-gb/community/topics/200432508-Feedback-and-feature-requests