Module breaks subject encoding

[xpoback]

Magento 2.2.5 Module: 2.5.0

Steps to reproduce:

1. Create an email template in backend (Marketing->Email Templates) with a character like äüöß in Template Subject

Expected result:

1. The characters are displayed correctly
2. It is possible to edit template subject afterwards

Actual result:

1. There's a question mark on the place of the character
2. The field is empty on an attempt to edit template

The source of the problems: line one and line two Also why are you processing template data in the plugin even if the module is not enabled? How can you be sure the encoding is not correct? Please, fix.

[pusachev]

Same issue Magento 2.2.5 Module: 2.5.0

[adeelq]

@xpoback Thanks for reporting this. We are working on this in current sprint.

[xKmz]

@adeelq Any solution?

[xpoback]

@xKmz I'd suggest to disable the module or the plugin. https://github.com/magento/magento2/issues/15620#issuecomment-406292766

[zaietsv]

The same issue at version 2.2.6 http://screenshots.collabstar.com/vza/df6f2ab5.png

[zaietsv]

The Dotmailer plugin decodes a gorgeous utf-8 string to a terrible creature by utf8_decode() function http://screenshots.collabstar.com/vza/dd9f6cc8.png It is necessary to rewrite or to disable private function getProcessedTemplatePreviewAndOther() and private function getResultIfArgsEmptyForPreviewAndOther()

[zhulak]

I can confirm this issue and would like to see a fix for this as well

[simon-letch]

Hey,

We've released the fix for this in v3.0.2 with this commit: 635a62c

Thanks, Simon

[zaietsv]

Magento team just near about of starting to accept this fix https://github.com/magento/magento2/issues/15620#issuecomment-461432405 They are pretty fast developers