Closed ahasAmp closed 5 years ago
Hi @ahasAmp
On the whole, no - the sync is one-way from Magento to Engagement Cloud. The main exception to this rule is in handling suppressed contacts.
During every sync of Magento subscribers, we fetch a list of recently suppressed contacts from Engagement Cloud, and use this to ensure that email addresses unsubscribed via the API don't get resubscribed with older data from Magento.
Is there any way to reflect the changes in Dotmailer API to Magento?
If I use the API to subscribe, unsubscribe or delete a customer, will these changes synced to Magneto?