Will changes in Dotmailer API reflected in Magento?

dotmailer / dotmailer-magento2-extension

The official Dotdigital for Magento2 extension

https://dotdigital.com/integrations/magento

MIT License

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Will changes in Dotmailer API reflected in Magento? #538

Closed ahasAmp closed 5 years ago

ahasAmp commented 5 years ago

Is there any way to reflect the changes in Dotmailer API to Magento?

If I use the API to subscribe, unsubscribe or delete a customer, will these changes synced to Magneto?

sta1r commented 5 years ago

Hi @ahasAmp

On the whole, no - the sync is one-way from Magento to Engagement Cloud. The main exception to this rule is in handling suppressed contacts.

During every sync of Magento subscribers, we fetch a list of recently suppressed contacts from Engagement Cloud, and use this to ensure that email addresses unsubscribed via the API don't get resubscribed with older data from Magento.