Abandoned Browse: Grouped Product Prices Displayed as Zero

[amjadm61]

Current Environment: Adobe Commerce Version: 2.4.5-p2 PHP Version: 8.1 DotDigital for Magento: 4.23.6

Issue Description: While navigating grouped products to test the abandoned browse program, an issue arises where the displayed price appears as zero instead of the expected Magento default format of 'As low as: $xx' on the abandoned browse email.

Steps to Reproduce: Access any grouped product to trigger the abandoned browse program. Observe the pricing display for the grouped products on the abandoned browse email. https://github.com/dotmailer/dotmailer-magento2-extension/blob/master/view/frontend/web/js/webBehaviorTracking.js#L61

Expected Result: The pricing display for grouped products on the email should adhere to the Magento default format and showcase the correct pricing information instead of displaying zero.

[sta1r]

@amjadm61 Thank you, we're going to investigate this week.

[sta1r]

The logic governing what bits of product_data to post with the update is here: https://github.com/dotmailer/dotmailer-magento2-extension/blob/master/view/frontend/web/js/webBehaviorTracking.js#L51-L70.

We probably need to provide access to

productData.price_info.minimal_price
productData.price_info.extension_attributes.tax_adjustments.minimal_price

(or minimal_regular_price) for grouped product types.

[amjadm61]

In the Dotdigital email easy editor, do we have an option to retrieve the product type and use it with a conditional operator? If so, from Magento, we can pass the lowest price of the grouped simple products. Then, in the Dotdigital email, we can display it as follows: If the product type is 'grouped,' show the price with a label 'As low as: $lowestPrice'

[sta1r]

No, the product type isn't exposed in the insight data. And in any case, regular_price might be 0 for all grouped products, so you don't currently have access to a valid price. Good to know your use case though. Will come back on this thread.

[amjadm61]

@sta1r Any update on this?

[sta1r]

Yes, we'll be fixing this in our release next week. We're either going to include type in the schema or show you how to potentially use catalog insight data to fetch the type using the product id from web insight schema.

[sta1r]

@amjadm61 A fix for this will be included in our newest metapackage from the Adobe marketplace: https://commercemarketplace.adobe.com/dotdigital-dotdigital-magento2-os-package.html, in the next day or so [v3.1.0].

As you'll see from the merge commit, we are now including product_type in the schema for web insights.