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doug-m / CollectorAuroraTesting

Manage testing feedback for Collector holistic testing.
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Use an Esri basemap with ArcGIS Enterprise-- different behavior than previous versions #12

Closed bethanyw closed 6 years ago

bethanyw commented 6 years ago

Issue

In previous versions of Collector, it was necessary to use a certain workflow to use Esri basemaps for offline use in ArcGIS Enterprise. This involved adding the basemap as an item and storing credentials.

Doc: https://doc.arcgis.com/en/collector/windows/create-maps/offline-map-prep.htm#ESRI_SECTION1_5ED9DA9CD8D14EEC8E6D34235AA62253

However, at this version, I saw that it was not necessary to do this. I attempted to download the map without using the above workflow. I was prompted for credentials from

https://arcgis.com/sharing/rest

I entered my AGOL credentials without using proper uppercase/lowercase for my username. This failed. So then I used my exact username with the uppercase/lowercase letters and I was able to proceed.

If this is the new behavior-- we would need a doc update, and I would suggest in the prompt for credentials that it should say that it's looking for your AGOL username/password and that it's case sensitive.

Expected Behavior

I would expect that you would have to use this workflow still, but this does not appear to be the case:

https://doc.arcgis.com/en/collector/windows/create-maps/offline-map-prep.htm#ESRI_SECTION1_5ED9DA9CD8D14EEC8E6D34235AA62253

Map and Credentials

N/A

Steps to Reproduce

Device Information

miaogeng commented 6 years ago

@bethanyw This is not a new behavior. In Collector classic, you can also do the same thing and sign in AGOL account and download. But we don't expect the workflow to be a common one. We recommend the workflow in the doc site.

miaogeng commented 6 years ago

Meanwhile we will improve the prompt dialog for AGOL username/password in ArcGIS Enterprise. Note: sf 809

miaogeng commented 6 years ago

@kyliedonia what do you think of this doc update request to include another workflow of using AGOL basemap in ArcGIS Enterprise?

kyliedonia commented 6 years ago

Is there a reason to choose the other workflow, or is it a time when there are two ways to do the same thing?

Kevin-GIS commented 6 years ago

This issue has been addressed.