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doug-m / CollectorAuroraTesting

Manage testing feedback for Collector holistic testing.
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Crashing when trying to Add Offline Area #154

Closed yapiyapo closed 5 years ago

yapiyapo commented 6 years ago

Issue

When I click on the three dots then click on "Add Offline Area." Before I could click on the "Download Area." It crashes.

Expected Behavior

I would expect it would not crash. ### Map and Credentials

Steps to Reproduce

Device Information

download area data crash

Kevin-GIS commented 6 years ago

@yapiyapo Can you please share the crash log with us?

On your device, outside of Collector, go to Settings > Privacy > Analytics > Analytics Data. Look for the Collector crash log, per its time stamp. Then select it and use the Share button in the upper right corner to email it to yourself then attach it here.

Kevin-GIS commented 6 years ago

Does it crash only with that map, or any map when you attempt to take offline?

yapiyapo commented 6 years ago

I only tried it with that map. And it saying, we don't support your file type (Collector crash log) when I tried to attached on this comment section and where I wrote about the issue. So, I changed the file extension to log. accessoryd-2018-04-14-165551.log

Kevin-GIS commented 6 years ago

Thanks @yapiyapo

Can you also share the map with me?

niravi commented 6 years ago

logged SF 1008

Kevin-GIS commented 5 years ago

This issue has been resolved.