Choosing area for download is overall confusing

sarahmaisel commented 6 years ago

Issue

Choosing an offline area to download is confusing. Should it download the area within the bounding box or the area you see on the screen?

Is the bounding box just to show how much area you CAN download?

Expected Behavior

I would expect the area within the bounding box to be downloaded. But if you are viewing higher levels (Streets) and want to download only the Esri campus, then we don't see the bounding box because it is shown at a much smaller scale.

I would prefer the outline of the bounding box to always be shown, and as I zoom out, still have that same behavior where the box will stop if it's working with a very large scale (i.e. Room)

Map and Credentials

Group Name: April 5th: Collector Testing (Support)
Map Name: Collector2_4_5

Steps to Reproduce

Click three dots next to map >Download Offline area
Select different small scale areas and notice how the whole bounding box cannot be seen when zooming in far.

Device Information

Device: iPhone 7 Plus
OS Version: iOS 11.2.6

http://www.screencast.com/t/L6QFeMB5ADQ

li2504 commented 6 years ago

@sbubka94 The map you mentioned in the issue doesn't seem to have been shared with Collector4ArcGIS account. Could you please invite this account to the group that your test map belongs? Thank you.

sarahmaisel commented 6 years ago

@li2504 Do you mind double checking? I am seeing you as a member of that group + my map is in there.

sarahmaisel commented 6 years ago

@li2504 Apologies! The map is called CollectorMap2_4_5

DerekLaw commented 6 years ago

+1 on this item

The user experience to specify an offline area is a little confusing. In the 'Add Offline Area' window, for the level of detail options: it defaulted to 'street' - when I click it, I see other options for other levels of detail. What is the difference between 'small building' vs. 'building'?; 'building' vs. 'buildings'? or 'street' vs. 'streets'?

offline1

offline2

And when I choose 'cities' (e.g., I want a lower scale, so larger spatial extent) - is the map display supposed to 'zoom out' because I have changed the scale of the spatial extent? or do I still have to manually (via the map display) define a larger spatial extent?

DerekLaw commented 6 years ago

Also: is there a help topic that explains this workflow in detail? I was unable to find mention of the different levels of detail, I did find: http://docdev.arcgis.com/en/collector/windows/collect-data/offline-use.htm