ArcGIS Enterprise (Portal 10.8) Data not working in app

AmandaHuber commented 4 years ago

Issue

We have an ArcGIS Online web map with public (Portal 10.8) ArcGIS Enterprise Data in it and when opening the map a REST webpage opens up with an error 400 and the data never loads.

Expected Behavior

This webmap works in collector with no issues therefore it's an equivalency issue.

Map and Credentials

Service- https://trpd.maps.arcgis.com/home/item.html?id=bdde80f0084c4b83a4f120b1ee0d2aeb Please DO NOT edit the data- just opening the map will reproduce the issue.

Group Name: NA
Map Name: NA

Steps to Reproduce

Simply opening the map.

Device Information

iPhone X

Browser (please complete the following information):

Field Maps APP (no browser)

Mobile (please complete the following information):

iPhone 11
OS:13.7

Screenshots

Screenshot attached

AmandaHuber commented 4 years ago

This is a big showstopper for our organization- any chance there's an update on this issue?

BrentPierce commented 4 years ago

@AmandaHuber has your portal been configured to allow connection with the Field Maps mobile app ? There is a good writeup in here which explains how that can be done https://earlyadopter.esri.com/project/article/item.html?cap=e55aef78a95143e7a5fb72583c20e4d4&arttypeid={300ebe40-15f2-46bc-a27c-617bf58bb8aa}&artid={A97AD39F-D584-4D62-8EE8-5D3C309B7B5C} it is highlighted in the "ArcGIS Enterprise Portals" section of the article

Kevin-GIS commented 3 years ago

@AmandaHuber

I just wanted to follow-up to see if the information that Brent shared allowed you to sign into the Portal successfully with Field Maps?

AmandaHuber commented 3 years ago

@Kevin-GIS Thanks for following up. We haven't had an opportunity to enable the settings above but we will report back once we've had time to test. Thanks so much!

NazihFino commented 3 years ago

I was able to log in from the mobile but not from the browser

doug-m / field-maps-testing