douglara / chatwoot-botpress-bridge

Connect Chatwoot to Botpress
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Botpress welcome example issues #10

Open agotfredsen82 opened 1 year ago

agotfredsen82 commented 1 year ago

Hi. Great great bridge . thank you .. big question .

I have setup the Botpress example where it welcomes you and then ask if I want to talk about monkeys or giraffe . on chatwoot there are two clickable alternatives .. monkeys or giraffe .. if I click on any of the buttons say giraffe a blue bubble appears as expected with the option girrafe written in the bubble .. but then nothing happens .. if I however write with the keyboard message : giraffe then the conversation continues ... what's wrong here . is it something wrong in the bridge, my setup or is it something that needs to be changed in the botpress example to make this work ???? Users would be expecting that if they click any of the options that the bot presents the conversation would continue .. but it don't .. until you write it ... bit clicking should be expecting to work ... please help .

douglara commented 1 year ago

Hi @agotfredsen82 You can share an a printscreen from botpress? At moment this integration works only text not implement botpress choice or buttons actions

agotfredsen82 commented 1 year ago
Screenshot 2023-01-20 at 14 25 10 Screenshot 2023-01-20 at 14 26 00 Screenshot 2023-01-20 at 14 26 53

As you can se I can write and it continues but If I click any button it does not work on chatwoot . I think its because as you say implantation of choices or button actions is not implemented yet but then PLEASE PLEASE PLEAES PLEASE can you implement botpress choice and actions support please ... :-)

douglara commented 1 year ago

Yes friend, I would like to use whatsapp buttons too. I start in this branch but there is still a way to go, each channel has its own button format

https://github.com/douglara/chatwoot-botpress-bridge/compare/main...testing-btns-support