Closed aspriddell closed 3 years ago
for anyone having issues with win7, updating to SP2 apparently fixes the issue
going to pin this as this looks more than manageable with all the modifications we do the libs https://www.telerik.com/forums/radglyph-fileformatexception#rEugfHgz8k257TiQ3deO5g
and it'll fix all windows 7 direct-crashes
the latest copy adds the fix (although not hopeful it'll work) and if the system is running old windows tells the user it's unsupported in the event of a crash
this is a common error that is caused simply because the user has a 10+ year old copy of windows, which the Telerik libs don't support. it does say in the getting started that windows 10 is required but I'm guessing it's ignored/not read.
If the app crashes and it's running windows 7 it might be worth adding a message telling them it's probably an OS level issue that we can't/won't fix