OneDrive Cloud Save setup hanging on "Installing CloudSave"

[colinjmatt]

Prerequisite Steps

• [X] I have searched existing issues
• [X] This issue is not a duplicate of an existing one
• [X] I have checked the EmuDeck Wiki
• [X] I have read the Troubleshooting Page on the EmuDeck Wiki

What distro are you running?

SteamOS

Which SteamOS Branch are you using?

Stable

What happened?

When setting up OneDrive as the cloud save provider on 2.3.0, it hangs indefinitely on "Installing Cloudsave".

I've logged into OneDrive successfully using Chrome. I've left it for over 30 minutes and it does not move on. Looks like there's a "command not found error" in the log, but EmuDeck isn't handling that as it should.

I've provided log output below, which starts from the beginning of starting a cloud save setup for OneDrive up to when it just hangs indefinitely.

Relevant log output

cloud_sync_stopService.log:

Failed to query root for drive "b!h5bQfCy0eU-q_lf9xluAT2_YavVe_IRGgVuaX554J0jzx2dhuPHUQ4DmjpRwsXmy": HTTP error 400 (400 Bad Request) returned body: "{\"error\":{\"code\":\"invalidRequest\",\"message\":\"ObjectHandle is Invalid\",\"innerError\":{\"date\":\"2024-09-28T12:21:06\",\"request-id\":\"2200787c-5bc3-4ef6-a105-75aa4ac4b8e1\",\"client-request-id\":\"2200787c-5bc3-4ef6-a105-75aa4ac4b8e1\"}}}"

emudeckApp.log:

[09/28/2024] setSetting rclone_provider Emudeck-OneDrive && setSetting cloud_sync_provider Emudeck-OneDrive 
[09/28/2024] stdout: Old value rclone_provider=Emudeck-DropBox
Updating: /home/deck/emudeck/settings.sh - rclone_provider= to rclone_provider=Emudeck-OneDrive
Old value cloud_sync_provider=Emudeck-DropBox
Updating: /home/deck/emudeck/settings.sh - cloud_sync_provider= to cloud_sync_provider=Emudeck-OneDrive

[GoldDa]

I'm having the same issue as above. On 2.3.0. Emudeck.

[dragoonDorise]

If you have issues with CloudSync please use our Discord, this is for the public release of EmuDeck

[colinjmatt]

Cloud Sync and associated bugs are part of the public release though?

[GoldDa]

@dragoonDorise This is part of the public and recent version of Emudeck, 2.3.0

[dragoonDorise]

@colinjmatt @GoldDa sorry, this is about Cloud Backup, I was mistaken!

Can you please upload our rclone.log file?

[colinjmatt]

@dragoonDorise cloud_sync_stopService.log is the only log that generates an error, which I've provided for you already

[GoldDa]

@colinjmatt @GoldDa sorry, this is about Cloud Backup, I was mistaken!

Can you please upload our rclone.log file?

cloud_sync_createService.log cloud_sync_startService.log cloud_sync_stopService.log rclone.log

Hi. These are some of the log files from my Steam deck. I tried to setup Onedrive one more. I recieved the success screen but the installation still takes forever, even with full bars of my Wifi.

Let me know if there's anything else needed.