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drawpile / Drawpile

A collaborative drawing program
http://drawpile.net/
GNU General Public License v3.0
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Can't connect to drawpile whatsoever #574

Closed Sotcho closed 6 years ago

Sotcho commented 6 years ago

So a few days before the new 2.0.8 update, I could connect to the drawpile servers just fine. Servers and website. After the update, I can't connect whatsoever. I can't even go onto the website or look at any available servers to join. I' totally disconnected from the servers. Any help please? Thank you!

callaa commented 6 years ago

I can't even go onto the website

Do you mean with a browser? If that's the case, then the problem must be external to the Drawpile application itself. What kind of error message are you seeing?

Sotcho commented 6 years ago

With the browser and the application. I would try to go on the website through my phone on my wifi and then nothing. But if I switch the Wifi off and then try again it works just fine. It's just a long wait and then it tells me It can't connect.

callaa commented 6 years ago

If it works via the phone network but not WiFi, it sounds like a network problem. Can you try if the "US West" link works here: https://www.linode.com/speedtest (that's the datacenter the server is hosted at)

Sotcho commented 6 years ago

No it doesn't work. That's what I thought at first

callaa commented 6 years ago

If the speedtest link does not work, the problem must be somewhere between Linode and your ISP, so there is nothing I can do.