drawpile / Drawpile

A collaborative drawing program
http://drawpile.net/
GNU General Public License v3.0
1.05k stars 133 forks source link

Not receiving verify emails #964

Closed theArigoth closed 3 years ago

theArigoth commented 3 years ago

Hello! I've been having issues trying to access an old account or to register new to be able to access some boards for drawing. I had a registered account before, but nothing is popping up for the email that I used then, and now I've attempted to make a new account with the same email I had back then. I tried a few months ago to register an account and never received any email, in focused, other or junk mail folders. I've attempted again and still have yet to see an email, although the site says one has been sent out. Anyone have any suggestions or how to fix this?

I've tried registering with a completely new email as well, with the same result.

Wade821 commented 3 years ago

Providers outlook and hotmail will not receive anything due to their spam filters, even if you go out of your way to allow Drawpile to email you. Comcast/xfinity email will work, provided you change your spam filter settings.

What email provider are you using?

Fixing this is not easy as it would require money to rent a more reputable email service so that way it's less likely to be flagged as spam. Drawpile doesn't make money so unfortunately, there's not much that can be done about that.

Related issues: #746

notfood commented 3 years ago

It'll never arrive to hotmail or outlook. Try gmail.