Philips Hue Outdoor Motion Sensor SML004 not detecting motion

[mariomaz87]

Does the issue really belong here?

• [X] I definitively want to report a bug within deCONZ or its REST-API

Is there already an existing issue for this?

• [X] I have searched the existing issues and there is none for the bug at hand

Describe the bug

One of my Philips Hue Outdoor Motion Sensor SML004 is not detecting motion. I've recently paired two sensors on Deconz (both SML004 on firmware 2.53.6). One is working ok, the other one is not detecting motion (temperature and light are ok). I tried to re-pair it and the issue persist. If I remove the batteries, when I insert them again I have a motion event, but then nothing. I don't know if this is the issue, but comparing the two sensors on the GUI, the one not working has id 0x0030 to 0, while the working one has it to 2. I can't change it, I get write error.

Steps to reproduce the behavior

1. Launch pairing on Phoscon
2. Reset the sensor by pressing the reset button for 5 seconds or more
3. Check the pairing
4. Check movement

Expected behavior

I expected it to detect movement

Screenshots

No response

Environment

• Host system: Rasp Pi4
• Running method: Docker container
• Firmware version: 26780700
• deCONZ version (not Home assistant Addon version!): 2.25.0
• Device: ConBee II
• Do you use an USB extension cable: yes
• Is there any other USB or serial devices connected to the host system? If so: Which? External HDD, external SD card reader

deCONZ Logs

No response

Additional context

No response

[mariomaz87]

I tried this command using Home Assistant to change the sensitivity and it seems to be working, maybe the device was set to 0 and so it was not detecting motion? It's strange that I can't change the sensitivity using the UI.

[github-actions[bot]]

As there has not been any response in 21 days, this issue has been automatically marked as stale. At OP: Please either close this issue or keep it active It will be closed in 7 days if no further activity occurs.