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lxd110h00 showing critical sensor reading #35

Open rh-codebase opened 3 years ago

rh-codebase commented 3 years ago

Connecting to the host via the IPMI inteface and navigating to the 'Sensor Readings' page, it reports the following critical condition:

3.3VSB Lower Non-recoverable 0.273 Volts

The event logs show:

20 2019/10/23 23:33:18 Physical security(Chassis Intru) General Chassis Intrusion - Assertion 21 2019/10/24 16:04:02 Voltage(3.3VSB) Lower Critical - going low - Assertion 22 2019/10/24 16:04:02 Voltage(3.3VSB) Lower Non-recoverable - going low - Assertion 23 2019/10/24 16:04:47 Voltage(3.3VSB) Lower Non-recoverable - going low - Deassertion 24 2019/10/24 16:04:48 Voltage(3.3VSB) Lower Critical - going low - Deassertion 25 2019/10/24 16:05:00 Voltage(3.3VSB) Lower Critical - going low - Assertion 26 2019/10/24 16:05:00 Voltage(3.3VSB) Lower Non-recoverable - going low - Assertion

The oldest log for this event was way back in 2020.04.08.

Another identical system report 3.28 Volts so clearly 0.273 is quite low.

The machine is still up and running so it's unclear exactly what 3.3VSB provides power to.

Also from IPMI:

The product name: Product Name: SYS-7049GP-TRT Serial No: S291427X9923000

rh-codebase commented 3 years ago

ACME has been contacted. They suggested swapping the power supplies with another server to see if the sensor reading clears. Mark swapped both power supplies with the server in the computer room. Sensor still indicates a critical condition. Information passed on to ACME and waiting response.