Closed cfjen closed 5 years ago
dsifford
commented
5 years ago Hm... not sure. I just tried entering the DOI provided and was able to add it with no problems.
You have quite a few other plugins listed. Have you attemped to disable some of those to see if perhaps there's some conflict one of those and this one?
Also of note: I noticed you are using the classic editor. That is still supported for the time being, but support will not be continued for much longer.
cfjen
commented
5 years ago Hi Derek,
The issue appears to be specific to a single page on our website.
https://www.chordomafoundation.org/targets/swisnf/
We can add citations on other pages, including the DOI that I shared, but not on this one page. We had our website support company look at it and they don't see anything different on this page from the others. They did a number of WP and PHP updates thinking that could be an issue, but there was no change and we are still getting the same undefined error.
There are 17 citations already on this page. Is there a limit to the number of citations on a page?
Thanks,
Jen
P.S. Yes, we have a lot of plugins. The site was built in 2012 and needs some updating.
Jennifer Roeder Marketing and Communications Manager Chordoma Foundation (919) 809-6779 ext. 116 jennifer@chordoma.org
Improving the lives of those affected by chordoma. Leading the search for a cure.
On Wed, Mar 20, 2019 at 5:44 PM Derek Sifford notifications@github.com wrote:
Hm... not sure. I just tried entering the DOI provided and was able to add it with no problems.
You have quite a few other plugins listed. Have you attemped to disable some of those to see if perhaps there's some conflict one of those and this one?
Also of note: I noticed you are using the classic editor. That is still supported for the time being, but support will not be continued for much longer.
— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/dsifford/academic-bloggers-toolkit/issues/550#issuecomment-475040577, or mute the thread https://github.com/notifications/unsubscribe-auth/Aug1T2-f6DyzaBF1HVipNqmFRl3a1rZ2ks5vYquogaJpZM4cAMuX .
dsifford
commented
5 years ago Sorry for the delay.
Was this ever sorted out? To answer your question: No there is no limit to number of citations on a page. Sometimes though when other updates occur to the post, the metadata for the citations can get corrupted which would cause very unpredictable errors. This sounds like it could be that.
The solution would be, unfortunately, to blast all the references from the page (using the "Remove all citations" button) and re-add them.
Let me know if that works.
cfjen
commented
5 years ago Hi Derek,
This has not been sorted out. We will try to remove all the citations and see if that works.
Thanks,
Jen
Jennifer Roeder Marketing and Communications Manager Chordoma Foundation (919) 809-6779 ext. 116 jennifer@chordoma.org
Improving the lives of those affected by chordoma. Leading the search for a cure.
On Fri, Apr 12, 2019 at 4:19 PM Derek Sifford notifications@github.com wrote:
Sorry for the delay.
Was this ever sorted out? To answer your question: No there is no limit to number of citations on a page. Sometimes though when other updates occur to the post, the metadata for the citations can get corrupted which would cause very unpredictable errors. This sounds like it could be that.
The solution would be, unfortunately, to blast all the references from the page (using the "Remove all citations" button) and re-add them.
Let me know if that doesn't work.
— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/dsifford/academic-bloggers-toolkit/issues/550#issuecomment-482709314, or mute the thread https://github.com/notifications/unsubscribe-auth/Aug1T1BRkuz-RG5cH5JlEUGrqLrG0mhQks5vgOpXgaJpZM4cAMuX .
dsifford
commented
5 years ago Closing this issue as I haven't heard back. Reopen if this is persisting.
cfjen
commented
5 years ago Thank you. If we have any issues once we wipe out the citations and reenter then I'll let you know.
Jen
Jennifer Roeder Marketing and Communications Manager Chordoma Foundation (919) 809-6779 ext. 116 jennifer@chordoma.org
Improving the lives of those affected by chordoma. Leading the search for a cure.
On Tue, Apr 23, 2019 at 11:50 AM Derek Sifford notifications@github.com wrote:
Closing this issue as I haven't heard back. Reopen if this is persisting.
— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/dsifford/academic-bloggers-toolkit/issues/550#issuecomment-485862693, or mute the thread https://github.com/notifications/unsubscribe-auth/ALUDKT3NXHKRNNUEICVZPL3PR4V5DANCNFSM4HAAZOLQ .
ABT Version: 5.0.3
PHP Version: 7.3
Theme: Custom
Plugin List:
Which web browser are you using (including version): Chrome 72.0.3626.109
Edit the following page https://www.chordomafoundation.org/targets/swisnf/ to enter DOI 10.1155/2018/4290131 as a citation
Entered DOI number and received an error that says:
An unexpected error occurred undefined: undefined Please report this error, including the steps taken to trigger it.
Active resource loading counts reached a per-frame limit while the tab was in background. Network requests will be delayed until a previous loading finishes, or the tab is brought to the foreground. See https://www.chromestatus.com/feature/5527160148197376 for more details dnh5izz.js:1 Failed to load resource: the server responded with a status of 404 () index.ts:124 Uncaught TypeError: Cannot read property 'outerHTML' of null at index.ts:124 at Array.map ()
at new t (index.ts:124)
at HTMLDocument. (index.ts:184)