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dubocr / homebridge-tahoma

Homebridge plugin for TaHoma, Connexoon, Cozytouch, Energeasy Connect.
Apache License 2.0
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API client will be locked for 60 hours because of bad credentials or temporary service outage. You can restart plugin to force login retry. #368

Closed barthoefs closed 2 years ago

barthoefs commented 2 years ago 
[5/3/2022, 1:34:15 PM] [Connexoon] API client will be locked for 60 hours because of bad credentials or temporary service outage. You can restart plugin to force login retry.
[5/3/2022, 1:34:15 PM] [Connexoon] API client will be locked for 60 hours because of bad credentials or temporary service outage. You can restart plugin to force login retry.
[5/3/2022, 1:34:15 PM] [Connexoon] Bad credentials
[5/3/2022, 1:34:15 PM] [Connexoon] Retry in 60 sec...
[5/3/2022, 1:34:15 PM] UnhandledPromiseRejection: This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). The promise rejected with the reason "Bad credentials".
[5/3/2022, 1:34:15 PM] Got SIGTERM, shutting down Homebridge...

Is it possible Connexoon service is down?

github-actions[bot] commented 2 years ago

Thank you for using Homebridge TaHoma plugin.

Please follow these step to obtain better support :

  1. Execute available commands (on,off,T°,mode,etc...) from official app (TaHoma/Cozytouch/etc.)
  2. Report your config by browsing https://dev.duboc.pro/tahoma
  3. Search issues with title corresponding to your device widget name (see picture below). If no opened issue, rename your issue with this widget name.
  4. Provide your bridge last 4 digits (number visible as SETUP-XXXX-XXXX-XXXX at step 2.) Widget

Thank you.

barthoefs commented 2 years ago

Seems like there are issues at the backed: image

And on your backend: image

kiwiobjects commented 2 years ago

Same kind of issue in my Homebride logs:

Loading logs using native method... File: /var/lib/homebridge/homebridge.log

[03/05/2022, 10:33:04] [Homebridge UI] Homebridge log truncated by admin. [03/05/2022, 10:47:41] [Tahoma] Polling error - getaddrinfo EAI_AGAIN ha101-1.overkiz.com [03/05/2022, 12:07:41] [Tahoma] Polling error - getaddrinfo EAI_AGAIN ha101-1.overkiz.com [03/05/2022, 12:08:42] [Tahoma] Polling error - Error 400 No registered event listener (UNSPECIFIED_ERROR) [03/05/2022, 14:21:42] [Tahoma] Polling error - getaddrinfo EAI_AGAIN ha101-1.overkiz.com [03/05/2022, 14:22:52] [Tahoma] API client will be locked for 60 hours because of bad credentials or temporary service outage. You can restart plugin to force login retry. [03/05/2022, 14:22:52] [Tahoma] Polling error - Bad credentials

barthoefs commented 2 years ago

Working again