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dubtrack / www-dubtrack-fm

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Next song won't autoplay [help?] #61

Open SketchTitan opened 9 years ago

SketchTitan commented 9 years ago

Hey, so I'm using Chrome and whenever I don't have the dubtrack.fm tab open/active, the next song won't play. I have to go back to chrome and click on the tab and then the next song will load. This is an issue to me because I'm usually drawing or multitasking while on dubtrack fm, so I rarely have the window active.

Does this happen to everyone? Is there a way to fix this? :(

nambok commented 9 years ago

this is now fix :), feel free to reopen if you continue to experience the problem

SketchTitan commented 9 years ago

It doesn't seem fixed. (At least not for me). Which is weird because others don't have this problem :(

nambok commented 9 years ago

hmm thats odd, do you have any extensions? what room are you on?

SketchTitan commented 9 years ago

I do have extensions, I've visited multiple rooms still had the same issue.

I cleared my cache and cookies. I went incognito to see if it was any extensions I had. I tried it on canary (since I have nothing installed), still had this issue. :c

It seems to work (play the next song on firefox though), but chrome is bae :c

nambok commented 9 years ago

this is really odd I use chrome and we havent had this report from anybody else. Are you able to chat and do everything else? Can you try on an incognito window?

sinfulBA commented 9 years ago

Hey there,

You can try and go to - chrome://net-internals/#dns and press "Clear Host Cache" then go to - chrome://net-internals/#sockets and press "Flush Socket Pools" and "Close Idle Sockets"

Also, try disabling all extensions an see if that helps. If it does, you can add them one by one until you find out which one is causing the issue.

Lastly, make sure your chrome is updated! :)

SketchTitan commented 9 years ago

@nambok I am able to do everything else, yes. Issue still persists even in incognito mode. Worried now that I might be the only one with the issue :c

@sinfulBA I've done all of that, and the issue still remains. I've removed my extensions and issue remains. Chrome is also updated.

When the song ends, the audio icon on the tab fades away and I have to go back to the dubtrack tab and have it active so the youtube video/songs can load.

I don't have this issue on other sites like (alpha.nightcore-331.net) The next video(song) loads properly in the background.

nambok commented 9 years ago

@SketchTitan are you getting any errors on the console? Can you do a hard refresh as well clear your cache and cookies, log back in and retry?

sinfulBA commented 9 years ago

Also, try redownloading Google Chrome and/or restarting your computer.

SketchTitan commented 9 years ago

Re-installed chrome. It seems to be working now. :S I probably should have tried this sooner, apologies and thanks for replying.

nambok commented 9 years ago

no worries at all :) feel free to post here again if anything

SketchTitan commented 9 years ago

Update:

It's happening again :c

TheLuckless commented 9 years ago

Same problem here. Removed all my extensions, cleared my cache, cookies, sockets etc. re-downloaded Chrome, restarted my PC ... and it's still a problem. The only other thing I might try is finally doing the upgrade the Windows 10 that I've been putting off for ages but I doubt it'd be relevant in this situation.

What seems to be happening is; whenever I'm on another tab and I notice the music stopped and I go back to the DT tab again, the current song/video in the room will start from the beginning for me even if the bar at the bottom says it's half way through. This causes the song to end half way through for me when it switches songs because that one started late on my end.

EDIT: It's actually only happening with YouTube videos, the SoundCloud songs play just fine while I'm tabbed out.

I think you should reopen this issue @SketchTitan

SketchTitan commented 9 years ago

I don't think I can re-open since I didn't close it, and the button's not there.

And yeah same, the soundcloud ones work fine.

nambok commented 9 years ago

We are looking into this and I believe we have a fix for it should be going out tonight, until then going to keep this open

ronaldb commented 9 years ago

Just so that @SketchTitan and @TheLuckless don't feel completely alone... several users in our room reported this same issue, and I thought they may have had something installed that caused this. However, this afternoon it started happening for me too... so there's at least 5 people that have this issue... :)

nambok commented 9 years ago

hey all this should be now fixed please give it a try and let me know :)

SketchTitan commented 9 years ago

Woot! Yep, fixed. Tysm

ronaldb commented 9 years ago

Yup, works for me too, thanks!!

TheLuckless commented 9 years ago

yay ٩(^‿^)۶

andrewtibbetts commented 8 years ago

I am still experiencing this issue often.

gamedevsam commented 8 years ago

I'm also having this problem, posted more info on this issue. https://github.com/dubtrack/www-dubtrack-fm/issues/249

Let me know what else I can do to help!

ClarkMuffin commented 8 years ago

Sometimes when the music stops and says music error, when i reload it takes FOREVER to get back on. Is there a solution to this?

Professor-Melvin commented 7 years ago

My friend is having the same problem right now, anyone know how to fix it?

Al3366 commented 7 years ago

@Professor-Periwinkle Same issue as Clark had mentioned or songs just not autoplaying?

Professor-Melvin commented 7 years ago

No, not like Clark

When ever a YouTube video ends, the next one shows up but doesn't play She has to press play herself, but then she is out of sync with the rest of us

Al3366 commented 7 years ago

Okay, could you get her to try out another browser and see if the issue persists?

Professor-Melvin commented 7 years ago

She has tried Chrome and Firefox

Professor-Melvin commented 7 years ago

I'm asking her to try internet explorer now

Professor-Melvin commented 7 years ago

So internet explorer has the same problem

Al3366 commented 7 years ago

Great, thanks for letting me know. Is it just videos that don't auto play? Does chat work too?

Professor-Melvin commented 7 years ago

chat does work

Al3366 commented 7 years ago

What is her Dubtrack username?

Professor-Melvin commented 7 years ago

SweetMopy

Al3366 commented 7 years ago

Thanks. I think she may be experiencing some issues that we're having with our real-time system. I currently don't know of any fix for this, so unfortunately there's not much we can do. However, there's good news. For our 5th anniversary, we announced that we're recoding the entire site, both front-end and back-end. You can read more about it here: https://www.facebook.com/dubtrackfm/posts/1259743990810775

To stay updated with what is happening, I recommend you follow us on our social media: Facebook: https://www.facebook.com/dubtrackfm Twitter: https://twitter.com/dubtrack_fm Discord: https://discord.gg/r7UEdpF