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dudaster / ele-custom-skin

Create a skin for Elementor Pro Post and Post Archive widgets using Elementor templates
GNU General Public License v3.0
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120 second delay on Wordpress Plugins Page #392

Open R2wix9mtdI opened 3 years ago

R2wix9mtdI commented 3 years ago

Hi - not sure if this is happening elsewhere in the site, but on my admin page (/wp-admin/plugins.php) there is a 120 second delay. On Query Monitor (diagnostic plugin tool) I can see the following HTTP API Call being made:

Method: POST URL: https://dudaster.com/update.php Status: cURL error 28: Connection timed out after 120001 milliseconds Caller: ecs_update->getRemote_information() wp-content/plugins/ele-custom-skin-pro/update.php:121 ecs_update->check_update() wp-content/plugins/ele-custom-skin-pro/update.php:69 apply_filters('pre_set_site_transient_update_plugins') wp-includes/plugin.php:206 set_site_transient() wp-includes/option.php:1930 PMXE_Updater->show_update_notification() wp-content/plugins/wp-all-export-pro/classes/updater.php:239 do_action('after_plugin_row_wp-all-export-pro/wp-all-export-pro.php') wp-includes/plugin.php:478 WP_Plugins_List_Table->single_row() wp-admin/includes/class-wp-plugins-list-table.php:1220 WP_Plugins_List_Table->display_rows() wp-admin/includes/class-wp-plugins-list-table.php:698 WP_List_Table->display_rows_or_placeholder() wp-admin/includes/class-wp-list-table.php:1322 WP_List_Table->display() wp-admin/includes/class-wp-list-table.php:1249 Component: Plugin: ele-custom-skin-pro Timeout: 120 Time: 120.0028

Can you please tell me why this call is failing. Not only is it having an impact on plugin listings, but I can't update plugins or remotely manage the site unless I deactivate the plugin, which is not good because I'm using the pro products. I've checked the license which says the license is valid, so I assume it's nothing to do with that.

It's causing major inconvenience so a quick response is appreciated

Screen Shot 2020-11-26 at 00 11 21

dudaster commented 3 years ago

You server’s IP must be blocked for some reason and that’s why it cannot reach dudaster.com

But you can an alternative server that it doesn’t have this firewall.

Try deactivate and reactivate the license key. It should print you with the switch server.

R2wix9mtdI commented 3 years ago

The aboved worked - thanks.

If this is a known issue, can you please update the plugin to alert if your server is blacklisted or this kind of request times out. It's taken ages to identify the fault and then report it to yourself.

Many Thanks

Kevin