No connection to safe-hollows, no data in dashboard

[patrickstorm]

I just tried firing this guy up and I am getting no data and the bot isn't making trade. Not sure what is up. Seeing this:

[dutu]

can you give more details? please check the console log

[patrickstorm]

This is all that is in the console.

info: Using POLOLENDER_REPORTINTERVAL=30
info: Using POLOLENDER_STARTTIME=Tue Feb 28 2017 04:27:09 GMT-0800
info: Using POLOLENDER_STARTBALANCE={"BTC":"10","ETH":"1100","XMR":"1000"}
info: Using POLOLENDER_LENDMAX={"BTC":"900","ETH":"99900","XMR":"2000"}
info: Using POLOLENDER_MINRATE={"BTC":"0","ETH":"0","XMR":"0","XRP":"0","LTC":"0"}
info: Using POLOLENDER_STARTTIME=2017-02-28T12:27:09Z
info: Listening on Port 5000
info: Loan taken    #203102272 BTC     0.16430108 at 0.183400% (66.94%), created 2017-06-13 21:54, expires in 2 days
info: Loan taken    #203083985 BTC     0.04495314 at 0.170700% (62.31%), created 2017-06-13 21:27, expires in 2 days
warning: Error connecting to server safe-hollows.crypto.zone (undefined: undefined)
info: Reconnecting to server safe-hollows.crypto.zone (1)
info: Reconnected to server safe-hollows.crypto.zone
notice: ♣ poloLender 0.8.2 running for 105 days • restarted a few seconds ago (2017-06-14 04:04) • Offers/Loans: 2/2  • speed: 0.00/min

I updated line 104 in content.js to log out the event and data

  socket.on('*', function (event, data) {
    console.log(event, data);
  });

This is what I see in the console::

[patrickstorm]

After more investigation, the poloLender doesn't seem to be connecting properly to http://safe-hollows.crypto.zone/. I am never getting a connect and definitely never getting a send:loanOfferParameters

[patrickstorm]

This is all locally by the way, not sure if that changes anything, it works for me on Heroku

[dutu]

can you reach http://safe-hollows.crypto.zone/ from the browser?

[patrickstorm]

Yeah, although the page never populates with data

[dutu]

can you wait for a minute or so and check if the page populates with data. It should look like this

[patrickstorm]

It's been open for almost 15 minutes, same as issue as above. I am seeing websocket transmissions in the network tab, so I'm not sure what is going on there

[dutu]

hm... so the issue is not with poloLeder app, since you cannot connect from the browser either.

[patrickstorm]

The odd thing is everything seems fine when it is running on Heroku.

[dutu]

the issue doesn't seem to be with the application. Are you perhaps behind a proxy which is restricting the traffic?

[patrickstorm]

No, I can try on a different computer later today though, maybe something in my environment is messing it up. If the issue is not reproducible, feel free to close this issue.

[dutu]

Please use the newly released v0.8.3 as it supposed to give print out the error message for the socket connection error. Maybe the error message can give more clues on where the issue can be

[dutu]

@patricktoerner, do you have any additional feedback and data so I can try to help you out or is your issue resolved?

[patrickstorm]

I have a feeling it is something on my dev environment since it works on heroku. The newest code isn't working for me and I'm not getting any more data in the console.

[dutu]

What details do you get in the message "error connecting to server"? BTW, there are 100+ clients connected to the server

[patrickstorm]

I get the following, and nothing else. I sometimes get an error that it couldn't connect to safe-hollows, but not always.

info: Using POLOLENDER_REPORTINTERVAL=30
info: Using POLOLENDER_STARTTIME=Tue Feb 28 2017 04:27:09 GMT-0800
info: Using POLOLENDER_STARTBALANCE={"BTC":"10","ETH":"1100","XMR":"1000"}
info: Using POLOLENDER_LENDMAX={"BTC":"900","ETH":"99900","XMR":"2000"}
info: Using POLOLENDER_MINRATE={"BTC":"0","ETH":"0","XMR":"0","XRP":"0","LTC":"0"}
info: Using POLOLENDER_STARTTIME=2017-02-28T12:27:09Z
info: Listening on Port 5000
info: Loan taken    #204529822 BTC     0.04510732 at 0.132499% (48.36%), created 2017-06-16 07:12, expires in a day
info: Loan taken    #204490201 BTC     0.69266325 at 0.099799% (36.43%), created 2017-06-16 04:34, expires in a day
info: Loan taken    #204348705 BTC     0.16481358 at 0.159295% (58.14%), created 2017-06-15 21:56, expires in a day

[dutu]

@patricktoerner it looks that the issue is with your environment and I have too little details to help you out. The latest version of the code doesn't change any functionality regarding the connectivity, except that it'll show more details with the message warning: Error connecting to server safe-hollows.crypto.zone. That's the reason I asked for it, hopefully it shows additional information on why your connection cannot get through.