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dwaaan / HRConvert2-Docker

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Upload error #9

Open fritzcloud opened 2 years ago

fritzcloud commented 2 years ago

When uploading some documents (not all, especially very small pdfs and pictures seem to be fine) I get an upload error in the log: ERROR!!! June 27, 2022, 10:07 am, HRConvert2-6002, a16c5885dfb1/e0e7e40c4152: Could not upload file "FILE NAME" to /home/converter/a16c5885dfb1/e0e7e40c4152/"FILE NAME"! ERROR!!! June 27, 2022, 10:07 am, HRConvert2-18, a16c5885dfb1/e0e7e40c4152: Upload Failed!

The website does not show any errors, but when continuing it says 0 valid documents.

zelon88 commented 2 years ago

Hello,

I looked through the dockerfile to make sure that it jives with the installation instructions as far as creating the environment and everything looks good.

That being said, we can rule out permissions. We know this because uploading small files works.

The only other limiting factor is PHP. When we deploy HRConvert2 on bare metal we manually modify the PHP ini file to increase the PHP default values for 'max_post_size' and 'upload_max_filesize' to account for this. I would start looking here.

More reading about this error from the official docs is available here. 

ERROR MESSAGE
  ERROR!!! <TIMESTAMP>, <APPLICATION_NAME>-6002, <SESSION_IDENTIFIER>: Could not upload file <FILE_NAME> to <FILE_PATH>!

FILE
  convertCore.php

FATAL
  NO

LOGGED
  YES

ERROR DESCRIPTION
  The path to the Data directory specified in the --Data Storage Directory-- section of the config.php file does not exist or cannot be accessed.
  The file or folder located at <FILE_PATH> does not exist or cannot be accessed.
  The www-data:www-data user:group needs to have read & write access to the specified file or directory.
  This may be the result of incorrect file permission levels on the directory where the specified file or directory is stored.
  This may be the result of incorrect user or group associations for the www-data user or group.
  The device where data is stored has an insufficient amount of storage space available.
xsolinsx commented 2 years ago

Hello, I have the same problem Following @zelon88 suggestion, I entered the container, updated the php.ini and restarted apache2 Now it works, code below:

sed -i 's/upload_max_filesize = 2M/upload_max_filesize = 16G/g' /etc/php/7.4/apache2/php.ini sed -i 's/post_max_size = 8M/post_max_size = 16G/g' /etc/php/7.4/apache2/php.ini /etc/init.d/apache2 restart