Open nelsonic opened 4 months ago
Friday 17th May: Pool is emptied and cleaning is started Saturday 18th May: Wrong tubes are cut and spa empties all its water (that I couldn't get out with a bucket) into the machine room, over the pool motor Monday 20th May: Day they were supposed to come back to start fixing the issue (including checking just how much damage was done to the pool motor)
@nelsonic I have been calling him 2-3 times a day since last Tuesday (the day after Carlos said they would be back to fix the problems created). I also started texting him last Friday (24th May) and have yet to have a reply.
I also called Carlos Pinheiro
this morning after Daniel didn't pick up the phone the two times I called him (before you opened this issue) seeing as the contact came from him. I expressed my concern about the radio silence but in particular the fact that the telas are baking in the sun and Daniel had been very clear that that should not happen for more than a week or there would be damage. Carlos will be trying to call him today.
Thank you for clarifying and adding visibility to the work you are doing for this. 👌
Pedro showed up on Thursday (30th May) and again on Saturday (1st June) to fix the pipes. I believe these are all fixed and the pool is being filled up?
@iteles please update this issue when you can. (I believe it's almost done ....) 💭
As part of https://github.com/dwyl/home/issues/268, Carlos (pool maintenance guy) cut the waste water pipe for the Spa which means we cannot finish emptying the Pool or re-fill either of them!
Todo
Daniel
and get a firm ETA on when they will be back to:return
faster!T25m
(for @iteles to make 5 phone calls i.e. until Daniel answers and talks to you...) 📱T4h
to finish the work and get the pool working for summer! ⏳