dwyl / hq

:red_circle: All things in the dwyl organisation
https://github.com/dwyl/hq/issues
GNU General Public License v2.0
28 stars 1 forks source link

`dwyl` NPM User #568

Open nelsonic opened 2 years ago

nelsonic commented 2 years ago

Tried to reset the password but got the following suuuuuper helpful message:

Screenshot 2022-06-26 at 07 49 14
nelsonic commented 2 years ago

Context my username is https://www.npmjs.com/~nelsonic But I'm trying to add https://www.npmjs.com/~dwyl as a collaborator so that other people in the company (and specifically GitHub Actions) can auto-publish our NPM packages.

nelsonic commented 2 years ago

https://www.npmjs.com/support?inquire=account

contact-npm-support

Copy:

Hi! trying to reset the password for https://www.npmjs.com/~dwyl but got an error message:
"Sorry, that user does not have an email address, Please contact npm support."

I am the owner of the dwyl.com domain and trademark and a long-time NPM user.
I would like to use the @dwyl user to publish our packages.
and as such need to reset the password.

Could someone in support kindly help add the email address "finance@dwyl.com" to the dwyl NPM user to facilitate this. 

Thanks very much.

detail: https://github.com/dwyl/hq/issues/568
image

Let's see what they reply. 🤞

nelsonic commented 2 years ago

Related to: https://github.com/dwyl/hapi-error/pull/84

nelsonic commented 2 years ago

Got this "Computer Says No" reply from NPM (Now owned by GitHub):

image

image

nelsonic commented 2 years ago

Obvs I replied as best I could to help them understand that we have the trademark for the brand "dwyl" and that if someone else is using it for their Org, we need to understand who. 💭

Let's see what they say. ⏳

nelsonic commented 2 years ago

No reply. ⏳ 🤦‍♂️ Don't know what else to do for this. @iteles if you have any bright ideas, please see: https://mail.google.com/mail/u/1/#search/github+support/FMfcgzGpGdlhSSnXfscxgsLGVXWZLmQc Thanks.