dymosoftware / dymo-connect-framework

DYMO Connect Framework for Javascript.
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Dymoconnect does not handle newlines correctly #57

Open 0Kills opened 2 years ago

0Kills commented 2 years ago

Same label format that worked on DLS gives bizarre behavior on Dymo Connect. Text field with 5 lines written as: ` one

two three four five ` Prints as shown in picture image It seems to handle 2 lines fine, but 3+ begins this strange behavior.

Interestingly github's editor seems to be having a problem with newlines as well because if I wrote that code block without two newlines after 'one' it put them all on one line.

logipharm commented 2 years ago

Hello I have the same problem with Dymo connect on LabelWriter 550. I use the label with a LabelWriter 450 ( Dymo Lavel V8.7.4.48936 ) with success ! Waiting, searching... a solution.

logipharm commented 2 years ago

I send an email to dymo for the problem. And the response is :

It is hard time to understand the issue because of translating.

I was able to recreate the issue on the latest release version of 1.4.3.

In case, you can utilize the latest release version of DYMO application and web service.

Followings are urls for DCD app and the latest JavaScript framework and samples, and compatibility.

https://github.com/dymosoftware/dymo-connect-framework

https://github.com/dymosoftware/DCD-SDK-Sample

https://www.dymo.com/compatibility-chart.html

I suggest that uninstall DLS once you installed already and DCD apps, then install 1.4.3.x version.

Once you install 1.4.3.x, then you can test if the web service runs successfully with following test pages.

https://s3.amazonaws.com/download.dymo.com/dymo/Software/JavaScript/CheckEnvironment/CheckEnvironment.html

https://s3.amazonaws.com/download.dymo.com/dymo/Software/JavaScript/VisitorManagement/VisitorManagement.html

https://s3.amazonaws.com/download.dymo.com/dymo/Software/JavaScript/PreviewAndPrintLabel/PreviewAndPrintLabel.html

I will update you once we have solution on it.

Thank you.

But another problem came ... .

logipharm commented 2 years ago

now it's good. The label is correctly printed !