Error: Couldn't Locate Tesseract Binary

[qomhmd]

I cannot run the version 0.4.0 on Windows 10 since a while:

Traceback (most recent call last):
  File "\app\normcap\__main__.py", line 6, in <module>
    main()
  File "\app\normcap\app.py", line 56, in main
    tray = SystemTray(app, vars(args))
  File "\app\normcap\gui\tray.py", line 71, in __init__
    logger.debug("System info:\n%s", system_info.to_dict())
  File "\app\normcap\gui\system_info.py", line 163, in to_dict
    "tesseract_path": get_tesseract_path(),
  File "\app\normcap\gui\system_info.py", line 70, in get_tesseract_path
    raise RuntimeError(f"Couldn't locate tesseract binary in {tesseract_path}!")
RuntimeError: Couldn't locate tesseract binary in \app\normcap\resources\tesseract\tesseract.exe!

[dynobo]

Hi @qomhmd, thanks for reporting this issue. Can you provide some more information? That would help me a lot!

1. Did you install NormCap as Python package (pip install normcap) or did you use the installer (normcap-[...].msi)?
2. Could you please try to getting a full debug log?
   • For the pip installed version: normcap -v debug
   • For the msi installed version: %LOCALAPPDATA%\Programs\dynobo\NormCap\NormCap.exe -- -v debug

Thanks!

[qomhmd]

Hi dear @dynobo.

1. I used the installer, updating from a previous version (I am a NormCap user since a few versions ago).
2. The log is:

   
   Log started: 2023-03-12 00:41:10Z
   PreInitializing Python runtime...
   PythonHome: C:\Users\qodra\AppData\Local\Programs\dynobo\NormCap
   PYTHONPATH:
   - C:\Users\qodra\AppData\Local\Programs\dynobo\NormCap\python310.zip
   - C:\Users\qodra\AppData\Local\Programs\dynobo\NormCap
   - C:\Users\qodra\AppData\Local\Programs\dynobo\NormCap\app_packages
   - C:\Users\qodra\AppData\Local\Programs\dynobo\NormCap\app
   Configure argc/argv...
   Initializing Python runtime...
   Running app module: normcap
   ---------------------------------------------------------------------------
   00:41:12 - INFO    - normcap:29 - Start NormCap v0.4.0
   00:41:12 - DEBUG   - normcap:208 - [QT] qtwarningmsg - qwindowscontext: oleinitialize() failed:  "com error 0xffffffff80010106 rpc_e_changed_mode (cannot change thread mode after it is set.)"
   Traceback (most recent call last):
   File "\app\normcap\__main__.py", line 6, in <module>
   main()
   File "\app\normcap\app.py", line 56, in main
   tray = SystemTray(app, vars(args))
   File "\app\normcap\gui\tray.py", line 71, in __init__
   logger.debug("System info:\n%s", system_info.to_dict())
   File "\app\normcap\gui\system_info.py", line 163, in to_dict
   "tesseract_path": get_tesseract_path(),
   File "\app\normcap\gui\system_info.py", line 70, in get_tesseract_path
   raise RuntimeError(f"Couldn't locate tesseract binary in {tesseract_path}!")
   RuntimeError: Couldn't locate tesseract binary in \app\normcap\resources\tesseract\tesseract.exe!

---

Application quit abnormally (Exit code -6)! Traceback (most recent call last): File "runpy.py", line 196, in _run_module_as_main File "runpy.py", line 86, in _run_code File "C:\Users\qodra\AppData\Local\Programs\dynobo\NormCap\app\normcap__main.py", line 6, in main() File "C:\Users\qodra\AppData\Local\Programs\dynobo\NormCap\app\normcap\app.py", line 56, in main tray = SystemTray(app, vars(args)) File "C:\Users\qodra\AppData\Local\Programs\dynobo\NormCap\app\normcap\gui\tray.py", line 71, in init__ logger.debug("System info:\n%s", system_info.to_dict()) File "C:\Users\qodra\AppData\Local\Programs\dynobo\NormCap\app\normcap\gui\system_info.py", line 163, in to_dict "tesseract_path": get_tesseract_path(), File "C:\Users\qodra\AppData\Local\Programs\dynobo\NormCap\app\normcap\gui\system_info.py", line 70, in get_tesseract_path raise RuntimeError(f"Couldn't locate tesseract binary in {tesseract_path}!") RuntimeError: Couldn't locate tesseract binary in C:\Users\qodra\AppData\Local\Programs\dynobo\NormCap\app\normcap\resources\tesseract\tesseract.exe!

[dynobo]

Thanks for the log, @qomhmd :-) NormCap seems to look in the correct path for tesseract:

C:\Users\qodra\AppData\Local\Programs\dynobo\NormCap\app\normcap\resources\tesseract\tesseract.exe

The question is: why is it not there? :thinking:

Could you please verify, that the tesseract.exe is really not in the path above? (I don't think it is, but just to be sure...)

My best guesses are, that either something went wrong during the update process, or the tesseract.exe somehow got moved, e.g. by an antivirus or something...

Could you please try uninstalling NormCap again completely, and reinstalling it afterwards?

[qomhmd]

Yes, the binary was missing from the path. I re-installed and the error has gone. Thanks again.