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dzhw / metadatamanagement

Metadatamanagement (MDM) - Data Search for Higher Education Research and Science Studies
https://metadata.fdz.dzhw.eu
GNU Affero General Public License v3.0
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Error message "server is not available" when importing publications #3341

Closed henrikeschmidtchen closed 1 month ago

henrikeschmidtchen commented 2 months ago

Anmerkung 2024-04-22 155225

When I try to upload the publications to the MDM via Excel list as usual, I get this error message. Even after trying several times, the publications do not load.

tilovillwock commented 2 months ago

@henrikeschmidtchen are you confident that this was not a network issue? This error only ever appears if your browser can't reach the backend and the backend had no downtime on Monday. Could you try again and see if it still happens?

If it does could you provide the excel file that you're trying to import. I don't see any related errors in the log around that time.

tilovillwock commented 2 months ago

For what it's worth: we did make some changes to the upload recently regarding citation details. Maybe it's a regression of #3249.

henrikeschmidtchen commented 2 months ago

I tried again (also with another browser) and the error message appears again. This is the excel file I used: relatedPublications.xlsx

(fyi: if the Excel import works for you, it is okay that some publications cannot be imported because information is missing there.)

tilovillwock commented 2 months ago

I tried again (also with another browser) and the error message appears again. This is the excel file I used: relatedPublications.xlsx

@henrikeschmidtchen We can confirm the bug. Apparently the data we tested #3249 with didn't have this problem.

We're working on a solution.

ewolf47 commented 2 months ago

@henrikeschmidtchen I have adapted the process. There was a problem retrieving some information via poi.org. I have removed this part from the code for the time being. The latest version has been rolled out in the production system and you can now test whether the import of publications works again.

henrikeschmidtchen commented 2 months ago

@ewolf47 Thank you for fixing the problem so quickly, now it works again.