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dziemborowicz / hourglass

The simple countdown timer for Windows.
MIT License
649 stars 114 forks source link

Program Doesnt start anymore #231

Closed m4nttty closed 2 years ago

m4nttty commented 2 years ago

Since some weeks ago whenever I try to start it the only thing it gives is a crash report saying An unexpected error has occurred whit the only option being to close it and I just cannot use it anymore due to it not starting I put the reports the program gives in the temp folder on the embeeded

Hourglass-Crash.20220928-130909-6481919.txt Hourglass-Crash.20220928-130949-8489509.txt Hourglass_20220928120910.log

dziemborowicz commented 2 years ago

This can sometimes happen when the Hourglass settings file becomes corrupted on the disk, and so Hourglass crashes when it tries to load settings after starting up.

The solution is to delete the following folder:

C:\Users\<your_username>\AppData\Local\Chris_Dziemborowicz\Hourglass.exe_Url_<some_random_characters>

For example, it might look like --

C:\Users\M4nty\AppData\Local\Chris_Dziemborowicz\Hourglass.exe_Url_la3v0chg0cfk1mkapgxkzi2xaouqgqcm

This means that, unfortunately, any settings you may have customized will be reset, but hopefully the app will work again.

(If that doesn't work, try the portable version to see if that works. You can download it here.)

m4nttty commented 1 year ago

Yeah, that fixed it, thanks!