Closed clragon closed 2 months ago
I can bang out a pr for this if neither of you want to do it
This could be immensely easier if tickets were only visible to their creator and moderators
that'd be very kind
This had been suggested before. I believe, the concerns around it revolved around security. Malicious users mass-grabbing everything to look for compromising information, or maybe automatically checking if their comments or posts were reported.
I don't know if I share this concern, but it's definitely something to consider here. Making all tickets private like @DonovanDMC suggested would solve this issue, but it would make the system a lot more opaque to users. Then again, I don't know how much we care about transparency these days.
This had been suggested before. I believe, the concerns around it revolved around security. Malicious users mass-grabbing everything to look for compromising information, or maybe automatically checking if their comments or posts were reported.
I don't know if I share this concern, but it's definitely something to consider here. Making all tickets private like @DonovanDMC suggested would solve this issue, but it would make the system a lot more opaque to users. Then again, I don't know how much we care about transparency these days.
After seeing the people we have stalking tickets, and pulling out tickets to harass other users (prime example: https://discord.com/channels/431908090883997698/432280999293091872/1253870984256290876), I am a firm believer in putting heavier restrictions on ticket viewing At bare minimum we can probably make json only work for Moderator+, not in a conventional manner but I'm sure it's possibe
Is your feature request related to a problem? Please describe. Using third party tooling to manage tickets as part of moderation efforts is difficult because the ticket API is not enabled.
Describe the solution you'd like Enable the ticket JSON API endpoint.
Describe alternatives you've considered N/A
Additional context