Exception fetching/indexing emails

[emelinelevasseur]

Platform : Windows 10 64 bits RAM : 16 Go Java : openjdk version "11.0.2" 2019-01-15 OpenJDK Runtime Environment 18.9 (build 11.0.2+9) OpenJDK 64-Bit Server VM 18.9 (build 11.0.2+9, mixed mode) Epadd : 10.0 (and previously 9 and 8)

After selecting the folders I wanted to import and hitting “Next”, I encountered an “Exception fetching/indexing emails” message. This issue happens on every Windows machine at the French National Archives. There doesn’t seem to be any problem on Mac (tested on one machine). We encountered this problem with other versions of Epadd (8 et 9) in previous tests. We’ve seen a similar report on issue #365, but there hasn’t been any update since September 2021.

Logs : 27 janv. 10:59:17 EmailStore INFO - Folder infos currently available: 125 27 janv. 10:59:20 BlobStore INFO - Opening file repository in C:\Users\emeline.levasseur\epadd-appraisal\user\data\blobs\ 27 janv. 10:59:20 Util ERROR - Exception fetching/indexing emails org.apache.lucene.store.LockObtainFailedException: Lock held by this virtual machine: C:\Users\emeline.levasseur\epadd-appraisal\user\data\indexes\emails\write.lock at org.apache.lucene.store.NativeFSLockFactory.obtainFSLock(NativeFSLockFactory.java:139) ~[lucene-core-7.2.1.jar:7.2.1 b2b6438b37073bee1fca40374e85bf91aa457c0b - ubuntu - 2018-01-10 00:48:43] at org.apache.lucene.store.FSLockFactory.obtainLock(FSLockFactory.java:41) ~[lucene-core-7.2.1.jar:7.2.1 b2b6438b37073bee1fca40374e85bf91aa457c0b - ubuntu - 2018-01-10 00:48:43] at org.apache.lucene.store.BaseDirectory.obtainLock(BaseDirectory.java:45) ~[lucene-core-7.2.1.jar:7.2.1 b2b6438b37073bee1fca40374e85bf91aa457c0b - ubuntu - 2018-01-10 00:48:43] at org.apache.lucene.index.IndexWriter.(IndexWriter.java:948) ~[lucene-core-7.2.1.jar:7.2.1 b2b6438b37073bee1fca40374e85bf91aa457c0b - ubuntu - 2018-01-10 00:48:43] at edu.stanford.muse.index.Indexer.openIndexWriter(Indexer.java:662) ~[classes/:?] at edu.stanford.muse.index.Indexer.(Indexer.java:221) ~[classes/:?] at edu.stanford.muse.index.Archive.setup(Archive.java:975) ~[classes/:?] at edu.stanford.muse.webapp.JSPHelper.preparedArchive(JSPHelper.java:559) ~[classes/:?] at edu.stanford.muse.index.ArchiveReaderWriter.prepareAndLoadArchive(ArchiveReaderWriter.java:1027) ~[classes/:?] at org.apache.jsp.ajax.async.doFetchAndIndex_jsp.doFetchAndIndex(doFetchAndIndex_jsp.java:63) ~[?:?] at org.apache.jsp.ajax.async.doFetchAndIndex_jsp$1.onStart(doFetchAndIndex_jsp.java:341) ~[?:?] at edu.stanford.epadd.util.OperationInfo.lambda$run$0(OperationInfo.java:61) ~[classes/:?] at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515) ~[?:?] at java.util.concurrent.FutureTask.run(FutureTask.java:264) ~[?:?] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) ~[?:?] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) ~[?:?] at java.lang.Thread.run(Thread.java:834) ~[?:?]

[jfarwer]

Does this happen every time you try to import? Or only with certain emails? Have you ever managed to import any emails on Windows?

[emelinelevasseur]

Unfortunately it happens every time ... We've never managed to import any emails on Windows (first time was with ePADD 8).

[jfarwer]

Would you be able to share the log files epadd.log and epadd.log.warnings in epadd-settings?

[emelinelevasseur]

Here they are ! I've added ".txt" to the epadd.log.warnings to be able to attach it to my message. Thank you ! epadd.log epadd.log.warnings.txt

[jfarwer]

Thanks, that is helpful. Could you please try ePADD v10.0.2 (the latest release)?

[emelinelevasseur]

It works with the latest issue ! Thank you !!

[jfarwer]

Great, thanks for the feedback.

[lyndasf]

epadd-snip.log epadd.log.warnings.txt

[jfarwer]

Have you tried firing up ePADD from the CLI in Windows? What happens?

Thanks

[lyndasf]

Yes, this is from the CLI.

Lynda

[jfarwer]

Do you have a folder 'rules' with a file 'gazettes.ser.gz' in your epadd-settings folder (which should be in the home directory)?

Jochen

[lyndasf]

Thank you. That folder was not there. Strange. I have copied one over and did a successful run of a smaller account.

[jfarwer]

Glad it works. Thanks for the feedback.