Exception fetching/index emails

ePADD / epadd

ePADD is a software package developed by Stanford University's Special Collections & University Archives that supports archival processes around the appraisal, ingest, processing, discovery, and delivery of email archives.

https://www.epaddproject.org

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Exception fetching/index emails #455

Closed peterchanws closed 5 months ago

peterchanws commented 5 months ago

Describe the bug Got "Exception fetching/index emails" - at the end of finishing the importing of emails in Appraisal module.

To Reproduce Steps to reproduce the behavior:

In Appraisal model, confirm the folder for mbox file
Click "go"
See error

Expected behavior No error.

Screenshots If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

OS: Win 11
Browser [chrome]
ePADD Version 11 alpha

also happen in macOS 14.3.1 Chrome ePADD Version 11 alpha

jfarwer commented 5 months ago

Thanks for reporting this. Are you able to send the most recent parts of epadd.log and epadd.warnings.log from the epadd-settings folder?

peterchanws commented 5 months ago

epadd.log-02-13-24.log.gz epadd.log-02-13-24.log.warnings.gz

I hope these are the files you need.

jfarwer commented 5 months ago

Thanks. Do you also have the files epadd.log and epadd.log.warnings?

peterchanws commented 5 months ago

epadd.log.zip Somehow, I can see the epadd.log.warning but not epadd.log in Explorer. However, when try to attach the files, I can only see epadd.log.

jfarwer commented 5 months ago

Thanks, that's helpful. Let me have a look into this.

jfarwer commented 5 months ago

There was indeed an issue with reading the email headers from some emails. This has been fixed in ePADD 11.0.1 Alpha. Could you try that out please?

peterchanws commented 5 months ago

Same error message. epadd.zip

jfarwer commented 5 months ago

Thanks. This seems to be a different error. Let me have a look into this.

peterchanws commented 5 months ago

I've successfully used this version to process a small segment of the archives previously reported as problematic without any issues. As I'm gearing up to conduct an ePADD workshop on my Mac shortly, I'm interested in knowing if it's possible for you to release this version in a dmg format. I would greatly appreciate your assistance.

jfarwer commented 5 months ago

Yes, the dmg file should be added to the GitHub release this or next week.

peterchanws commented 5 months ago

Thanks.

jfarwer commented 5 months ago

The dmg file for Alpha 11.0.1 is out now: https://github.com/ePADD/epadd/releases/tag/v11.0.1-alpha

peterchanws commented 5 months ago

This version works fine in both Win 11 and macOS 14.4.