Ledvance GU10 „Not Supported“

[Fastdesigner]

Issue

Ledvance GU10 Bulbs (non native Homekit) appear as not supported since last update. Other non native Bulbs work fine.

Log Messages

Debug Files

[ebaauw]

Please attach the debug dump file and a screenshot of Home showing the settings of the unsupported device.

[Fastdesigner]

homebridge-hue.json.gz screen-not-supported-details

I´m sorry for leaving them out earlier. Had difficulties on the phone doing so. Here is the dump file and a screenshot of the Home-App schowing "Nicht unterstützt" = "not Supported"

[ebaauw]

Can you show the setting of one of those tiles?

[Fastdesigner]

You mean this? Already attached to my first reply: https://user-images.githubusercontent.com/67697036/128130664-badd5f87-5949-4e5b-9b3f-8ca7afb2837a.jpg

[ebaauw]

Yes, thanks.

[ebaauw]

Very odd. Looking at the dump file the Hue bridge exposes the spot correctly. Is this the case for all four LEDVANCE spots, or just the two Büro spots? What about the innr Büro bulb? Did you recently rename them? Maybe someone is unhappy about the umlaut? I haven't seen this before, though.

Were there any errors in the Homebridge log? Could you please capture and attach a debug dump, with the debug messages from when Homebridge Hue is starting up? Do you know what version you upgraded from?

[Fastdesigner]

Thank you for your quick replies. Really appreciate it.

there should not be any innr bulb anymore. Yes this is also happening in the „Badezimmer“

i have updated from a version which has been 6 months old. I‘m sorry i don‘t have the old version number on hand.

i am on vacation until next tuesday and will deliver the logs then if that is okay with you.

[ebaauw]

there should not be any innr bulb anymore.

The dump file (from early this morning) lists three innr RF 265 bulbs: "Schlafzimmer Bulb 2", "Büro Bulb 4", and "Schlafzimmer Bulb 1". All three of them are reported reachable.

Yes this is also happening in the „Badezimmer“

So not released to the umlaut in the name.

i am on vacation until next tuesday and will deliver the logs then if that is okay with you.

Sure.

The "funny" part is that, by the looks of it, Homebridge Hue exposes the accessory for the spot alright, but not the Lightbulb service, causing HomeKit to show an unsupported tile. If I still understand my code, that would happen only if there's an error processing the resource, hence the request for the debug log file. Could you remotely have a look what the spot looks like in Eve? In particular, if it shows anything under Names or Type & Names in the accessory info screen (behind the little gear icon). You might need to find the accessory under Accessories in the Settings window.

[Fastdesigner]

Ahh. Now i know which innr. Yes in the bedroom and these work fine.

here are screenshots from eve ![Uploading FF69D665-8639-48B9-8DB0-FD2ED515BE03.png…]()

[ebaauw]

That doesn't work; it's a link to this very page.

[Fastdesigner]

[Fastdesigner]

Worked now?

[ebaauw]

Indeed, no service here either.

[Fastdesigner]

Alright, I´m back. Attached you´ll find the syslog startup.

Sidenote: I deleted one of the four lights in Hue, restarted Homebridge to clear the light. Then i have added the light with a new name "Deckenlicht 1" and restarted homebridge again.

The result is the same as can be seen in the screenshot. I checked syslog and your plugin exposes this new light to homekit.

One thing i noticed is that the lights are the only ones in my home labeled as "Extended Color Light", whereas other "Dimmable Light" just work fine.

syslog.txt

[ebaauw]

You're running an older version of Homebridge (and HAP-NodeJS), which hasn't defined the characteristics used for Adaptive Lighting:

Aug 11 08:22:36 raspberrypi homebridge[328]: [8/11/2021, 08:22:36] [Hue] Initializing Hue platform...
Aug 11 08:22:36 raspberrypi homebridge[328]: [8/11/2021, 08:22:36] [Hue] homebridge-hue v0.13.19, node v12.2.0, homebridge v1.1.6
Aug 11 08:22:36 raspberrypi homebridge[328]: [8/11/2021, 08:22:36] [Hue] warning: recommended version: node v14.17.4 LTS
Aug 11 08:22:36 raspberrypi homebridge[328]: [8/11/2021, 08:22:36] [Hue] warning: recommended version: homebridge v1.3.4
Aug 11 08:22:36 raspberrypi homebridge[328]: [8/11/2021, 08:22:36] [Hue] config.json: nupnp: invalid key

This causes an error when Homebridge Hue tries to expose the Lightbulb service:

Aug 11 08:22:37 raspberrypi homebridge[328]: TypeError: Cannot read property 'updateValue' of undefined
Aug 11 08:22:37 raspberrypi homebridge[328]:     at new HueLight (/usr/lib/node_modules/homebridge-hue/lib/HueLight.js:479:9)
Aug 11 08:22:37 raspberrypi homebridge[328]:     at HueAccessory.exposeLightResource (/usr/lib/node_modules/homebridge-hue/lib/HueAccessory.js:235:19)
Aug 11 08:22:37 raspberrypi homebridge[328]:     at HueAccessory.exposeLightResources (/usr/lib/node_modules/homebridge-hue/lib/HueAccessory.js:225:12)
Aug 11 08:22:37 raspberrypi homebridge[328]:     at HueAccessory.expose (/usr/lib/node_modules/homebridge-hue/lib/HueAccessory.js:123:8)
Aug 11 08:22:37 raspberrypi homebridge[328]:     at HueBridge.exposeResources (/usr/lib/node_modules/homebridge-hue/lib/HueBridge.js:589:49)
Aug 11 08:22:37 raspberrypi homebridge[328]:     at HueBridge.accessories (/usr/lib/node_modules/homebridge-hue/lib/HueBridge.js:118:16)
Aug 11 08:22:37 raspberrypi homebridge[328]:     at processTicksAndRejections (internal/process/task_queues.js:89:5)
Aug 11 08:22:37 raspberrypi homebridge[328]:     at async Promise.all (index 0)
Aug 11 08:22:37 raspberrypi homebridge[328]:     at HuePlatform.accessories (/usr/lib/node_modules/homebridge-hue/lib/HuePlatform.js:234:29)

One thing i noticed is that the lights are the only ones in my home labeled as "Extended Color Light", whereas other "Dimmable Light" just work fine.

Indeed, Adaptive Lighting is only for Extended Color Light and Color Temperature Light lights.

I'm afraid you'll have to upgrade your Homebridge installation. Downgrading Homebridge Hue will probably not work, as you need a recent version with changes to support the latest Hue bridge firmware.

[Fastdesigner]

Thank you. You are totally right. Was afraid updating right away but did now after backup. Had to recreate all scenes and automations using these lights but they work just fine now.

thank you for your patience and help!