Issue: If a wrangler clicks on a submission either from a project page or from the All submissions tab they get a Loading... page that does not proceeds further.
See this ticket in Submissions dashboard for more details.
Steps taken to troubleshoot the problem
[x] Reproduce the problem locally connecting to dev, staging. Notes: Setup was performed locally but the issue was not noticed, suggesting infrastructure related issue
[x] Add log messages to track the problem and deploy to staging. Notes: Log messages suggested the issue is similar to the one described and addressed in this #1020 ticket
[x] Once tested on staging, push solution to prod
Outcome
Similarly to #1020, have now resolved 401 UNAUTHORIZED issue for SECURED_ENDPOINTS by updating Helm YAML files for consistency in the deployed environment. Had to push the changes for ingest-kube-deployment from dev to master so that the appropriate configuration is applied during staging/prod deployment.
Issue: If a wrangler clicks on a submission either from a project page or from the All submissions tab they get a Loading... page that does not proceeds further.
See this ticket in Submissions dashboard for more details.
Steps taken to troubleshoot the problem
dev
,staging
. Notes: Setup was performed locally but the issue was not noticed, suggesting infrastructure related issuestaging
. Notes: Log messages suggested the issue is similar to the one described and addressed in this #1020 ticketstaging
, push solution toprod
Outcome Similarly to #1020, have now resolved
401 UNAUTHORIZED
issue forSECURED_ENDPOINTS
by updating Helm YAML files for consistency in the deployed environment. Had to push the changes for ingest-kube-deployment fromdev
tomaster
so that the appropriate configuration is applied duringstaging
/prod
deployment.