Closed MagnusEnger closed 5 years ago
Any thoughts on this?
We have the same problem. Any updates?
The "Invalid IP"-error went away when EBSCO added the IP of the Koha server to their list of accepted IPs. Now I get the EDS Settings back from the server, but when I try to save the config form I get a 500 Internal Server Error.
Ah it looks like the 500 error does not matter. The config is saved and EDS works in the OPAC again! I suspect the 500 will be solved by #68.
Hi!
I had a Koha installation where the EDS plugin was working nicely, but after some upgrades it does not work. I have narrowed the problem down to this:
When I go to the configure page, I enter the username, password, profileid and customerid, plus all the other information requested. Then I click on "Load setting from EBSCOadmin now", a small window appears and disappears, the button says to wait 10 seconds and then an error is displayed in the "ED settings" field:
{"DetailedErrorDescription":"Invalid IP.","ErrorDescription":"Invalid IP","ErrorNumber":"139"}
I also notice that the password field has changed. The customer's password contains a @, but this has disappeared!
EBSCO Support has provided me with the information "In EBSCOAdmin you have the following IP addresses registered...", and I have entered them into the "IP Addresses" field.
So I am confused as to which IP is invalid? Do I have to do the configuration from one of the IPs that are recognized as belonging to the customer? Can I enter my own IP into the IP field? Any clarification would be most welcome!
Best regards, Magnus Enger Libriotech, Norway