Closed eftnow closed 1 year ago
@eftnow this usually means hivesigner doesn’t have your active private key. You login/import your account with private posting key? Go to hivesigner.com/auths and make sure your active private key is present. If present hivesigner should show you reveal key button, you can import individual key on that page too.
The Active private key is present.
I saw that it wasn't there yesterday, so I added it. It is now correct.
@eftnow even after adding you are getting this error? Could you share transaction format, so I can try to reproduce the issue?
Where do I find the transaction format?
I haven't added the Owner key, but I'm not sure I would need to for this. I understand it isn't a good idea to add this anywhere.
Where do I find the transaction format?
Before you sign transaction, hivesigner shows you screen/form where you can see transaction details, please take screenshot of that.
Is this enough?
memo 268baf27-cf5c-4cc5-b564-b14923003f96
Hi any news on this? Or is there a way I can go in and reset everything on Hivesigner?
Hi any news on this? Or is there a way I can go in and reset everything on Hivesigner?
You can go to https://hivesigner.com/accounts and select effected account, click on Remove from Hivesigner
button and after that you can reimport account again to hivesigner and perform operation again from Blocktrades.
Thank you I'll give that a go.
@eftnow if this is working or resolved, let me know
I resolved it by clearing and reinstating the account.Sent from my iPhoneOn 26 Jun 2023, at 08:34, Feruz M @.***> wrote: @eftnow if this is working or resolved, let me know
—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: @.***>
@eftnow great, thank you! I will close this ticket then!
When I try to authorise a transaction on Blocktrades I get this error. I am on Ubuntu 22.4
Error message: RPCError: Missing Active Authority eftnow auth={"weight_threshold":1,"account_auths":[],"key_auths":[["STM7ZNm7RFK16RoPrN8aAoUqm2jm9bXpKu4iKCyfDdGe2DQPwZoRa",1]]} owner={"weight_threshold":1,"account_auths":[],"key_auths":[["STM6t2LNawpRas6RfQuUjHTZVNV8GYQqpnaBmwLWn4bBJGcNayPMF",1]]}