Permission Required for every Request

[kbpl24]

Every time a request is sent via Alexa to the Samsung TV (UN65MU800D the TV displays a notification stating the following "samsungctl -- Your permission is required to connect your device to this TV" and I can click "allow" or "deny." I click "allow" and it adds it to the allow list, and still the command/request is not executed. In the external device manager on the Samsung TV I have tried to set the notification setting to "first time only" and "always on" but neither options works. The notification occurs after every command/request from Alexa to the TV, and on top of that even after clicking allow the command doesn't execute.

Does anyone have a solution to this?

This is information received in command prompt after the command is requested.

Received a new message:
b'{"operation": "SetMute", "endpointid": "28:39:5E:5F:5B:90"}'
from topic:
speaker/3e20946f-7a9c-479e-b7a2-c6c1c21a34f9
--------------
Failed to send message to TV: The read operation timed out

See below for the tvconfig.py file.

tvconfig.py file

device_name = "Samsung Smart TV 8 Series" #What shows up under devices in alexasmarttv.tk. not that important unless you have multiple devices (not tvs) on your account
volume_step_size = 10  #how much your tv volume should go up by when you say 'Alexa, turn up the volume on my tv'

tvs = [
    {
        'host': "192.168.126.245", #ip address of tv
        'tv_model' : 'UN65MU800D',
        'tv_mac_address': "28:39:5E:5F:5B:90",
        'tv_name' : 'TV', #Leave as TV to refrence this by just 'TV'. ex: 'Alexa, turn on the TV'.  Change to eg:'Kitchen TV' if you want to say 'Alexa turn on the kitchen TV', You cannot have multiple tvs have the same name
        'prefer_HD': True, #if you say 'change the channel to ESPN',  always attempt to use the HD channel number'
    }
]

Information from http://HOSTADDRESS:8001/api/v2/

{"device":{"FrameTVSupport":"false","GamePadSupport":"true","ImeSyncedSupport":"true","OS":"Tizen","TokenAuthSupport":"true","VoiceSupport":"true","countryCode":"US","description":"Samsung DTV RCR","developerIP":"0.0.0.0","developerMode":"0","duid":"uuid:438cf40b-3366-4799-b290-2549fee03c77","firmwareVersion":"Unknown","id":"uuid:438cf40b-3366-4799-b290-2549fee03c77","ip":"192.168.126.245","model":"17_KANTM_UHD","modelName":"UN65MU800D","name":"[TV] Samsung 8 Series (65)","networkType":"wireless","resolution":"3840x2160","smartHubAgreement":"true","ssid":"f0:9f:c2:ae:ba:44","type":"Samsung SmartTV","udn":"uuid:438cf40b-3366-4799-b290-2549fee03c77","wifiMac":"28:39:5E:5F:5B:90"},"id":"uuid:438cf40b-3366-4799-b290-2549fee03c77","isSupport":"{\"DMP_DRM_PLAYREADY\":\"false\",\"DMP_DRM_WIDEVINE\":\"false\",\"DMP_available\":\"true\",\"EDEN_available\":\"true\",\"FrameTVSupport\":\"false\",\"ImeSyncedSupport\":\"true\",\"TokenAuthSupport\":\"true\",\"remote_available\":\"true\",\"remote_fourDirections\":\"true\",\"remote_touchPad\":\"true\",\"remote_voiceControl\":\"true\"}\n","name":"[TV] Samsung 8 Series (65)","remote":"1.0","type":"Samsung SmartTV","uri":"http://192.168.126.245:8001/api/v2/","version":"2.0.25"}

Please feel free to let me know if additional information is required.

[eclair4151]

Hey thanks for reporting this. I think this might have been an oversight by me. i just pushed a commit that might fix it. Try to git pull and run it again

[kbpl24]

Did the git pull and this is the error I receive in the command prompt:

Received a new message:
b'{"operation": "SetMute", "endpointid": "28:39:5E:5F:5B:90"}'
from topic:
speaker/316c9f54-9631-4ad7-bec0-6e502f19d918
--------------
Failed to send message to TV: Invalid close opcode.

I clicked "allow" on the TV. But no command execution.

[eclair4151]

Huh thats odd. It very hard for me to debug other tvs remotely. Would you be willing to hop on a Skype call or something (after 5PM Eastern Time) and i can do some live debugging with you?

[kbpl24]

Can you post me a email or something else so I can contact you there?

[floydpink]

I noticed that I have also been running into this for a while now - do we have a fix available, @eclair4151 ?

I am using it with a 2017 model - UN65MU6300 - if there is anything I can do to help debug the issue, please let me know.

Thanks

EDIT: Actually, never mind. After pulling the latest and restarting the server a couple of times, it started working for me now.

[floydpink]

@eclair4151 - unfortunately this issue has started all over again for me. is there anything I can do to troubleshoot why the TV keep prompting for allowing access to samsungctl ?

[eclair4151]

First try just deleting the entire project and re downloading it. That may fix the issue

[vivek4svan]

I pulled this code today (10Aug2020) for the very first time.. All setup done smoothly but i am still getting this issue of popup for "Allow Permission" for every command and its getting timed out.

My TV IP output : {"device":{"FrameTVSupport":"false","GamePadSupport":"true","ImeSyncedSupport":"true","OS":"Tizen","TokenAuthSupport":"true","VoiceSupport":"true","countryCode":"IN","description":"Samsung DTV RCR","developerIP":"0.0.0.0","developerMode":"0","duid":"uuid:7811f571-28c6-40a8-b8fc-ed052041d16f","firmwareVersion":"Unknown","id":"uuid:7811f571-28c6-40a8-b8fc-ed052041d16f","ip":"192.168.31.137","model":"17_KANTS_FHD","modelName":"UA55M5570","name":"[TV]Xaus 55 TV","networkType":"wireless","resolution":"1920x1080","smartHubAgreement":"true","ssid":"78:11:dc:34:d6:60","type":"Samsung SmartTV","udn":"uuid:7811f571-28c6-40a8-b8fc-ed052041d16f","wifiMac":"84:C0:EF:3F:D6:6E"},"id":"uuid:7811f571-28c6-40a8-b8fc-ed052041d16f","isSupport":"{\"DMP_DRM_PLAYREADY\":\"false\",\"DMP_DRM_WIDEVINE\":\"false\",\"DMP_available\":\"true\",\"EDEN_available\":\"true\",\"FrameTVSupport\":\"false\",\"ImeSyncedSupport\":\"true\",\"TokenAuthSupport\":\"true\",\"remote_available\":\"true\",\"remote_fourDirections\":\"true\",\"remote_touchPad\":\"true\",\"remote_voiceControl\":\"true\"}\n","name":"[TV]Xaus 55 TV","remote":"1.0","type":"Samsung SmartTV","uri":"http://192.168.31.137:8001/api/v2/","version":"2.0.25"}

[eclair4151]

Are you clicking the allow button that comes up on your tv? you should only need to do that the first time. Can you add the logs from the application?