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ecleese / plexWatchWeb

A web front-end for plexWatch.
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Receiving "Failed to access Plex Media Server. Please check your settings." on Home Screen after upgrading to Plex Pass #159

Closed speedyflipper closed 8 years ago

speedyflipper commented 8 years ago

After upgrade to plexpass, I am no longer able to see the home screen. Instead I receive "Failed to access Plex Media Server. Please check your settings."

No other settings have been changed. Every other page seems to be working fine

Arcanemagus commented 8 years ago

I've had reports that if you don't have Plex Pass the Plex server will accept any token as valid authentication (We won't go into how bad of an idea that is here...). When you have Plex Pass though the token used to authenticate must be valid.

Can you try going into the settings and re-saving your settings, ensuring your user/pass is the same?

If that doesn't work move your current settings to a different location (config.php.bak) and save them fresh.

speedyflipper commented 8 years ago

That seemed to have worked thanks

On Jul 29, 2015, at 12:21 PM, Landon Abney notifications@github.com wrote:

I've had reports that if you don't have Plex Pass the Plex server will accept any token as valid authentication (We won't go into how bad of an idea that is here...). When you have Plex Pass though the token used to authenticate must be valid.

Can you try going into the settings and re-saving your settings, ensuring your user/pass is the same?

If that doesn't work move your current settings to a different location (config.php.bak) and save them fresh.

— Reply to this email directly or view it on GitHub.

Arcanemagus commented 8 years ago

Thanks, closing.