[BUG]: Aspect Model Editor v5 leads to a white screen

[tom-rm-meyer-ISST]

How: List of performed steps

• Download latest release (v5.1.1-linux) with gclib version 2.31
• Extract the zip
• Start the application via "aspect-model-editor"
• Migration of workspace popup appears > when trying to click something, the windows gets white and can't be closed via 'x' control

What: Actual result vs expected result The windows should be usable

Where: (e.g. component, version, url, your system info)

• linux distribution

Input (files/screenshots)

Output (files/screenshots)

Additional context (e.g. references)

• Also moved the workspace to not run into the migration popup. Then normal view lights up for ~ a second before switching to the white screen
• also tried version 5.0.0
• Updated Ubuntu last time (see issue) to 22.04.3 LTS with gclib 2.35

[michelu89]

Hey @tom-rm-meyer-ISST, I regret to inform you that I couldn't replicate the issue you're encountering. To assist you more effectively, could you please execute "lshw -short" and "dpkg -l | grep libva" and share the outputs with us? Additionally, could you start the app using the terminal command "./aspect-model-editor" and provide us with any output it generates? This information will be invaluable for accurately diagnosing and addressing the problem.

But we try to update to the latest Electron version in the next release as there was already a similar problem: https://github.com/buckets/application/issues/946

[tom-rm-meyer-ISST]

Hi @michelu89, thanks for checking. Outputs as wished.

Sidenote: As you see I'm running the system in VM Ware Workstation virutalization software.

lshw -short (not sudo)

H/W path           Device      Class          Description
=========================================================
                               system         Computer
/0                             bus            Motherboard
/0/0                           memory         16GiB System memory
/0/1                           processor      AMD Ryzen 7 PRO 5850U with Radeon Graphics
/0/2                           processor      AMD Ryzen 7 PRO 5850U with Radeon Graphics
/0/3                           processor      AMD Ryzen 7 PRO 5850U with Radeon Graphics
/0/4                           processor      AMD Ryzen 7 PRO 5850U with Radeon Graphics
/0/5                           processor      AMD Ryzen 7 PRO 5850U with Radeon Graphics
/0/6                           processor      AMD Ryzen 7 PRO 5850U with Radeon Graphics
/0/7                           processor      AMD Ryzen 7 PRO 5850U with Radeon Graphics
/0/8                           processor      AMD Ryzen 7 PRO 5850U with Radeon Graphics
/0/100                         bridge         440BX/ZX/DX - 82443BX/ZX/DX Host bridge
/0/100/1                       bridge         440BX/ZX/DX - 82443BX/ZX/DX AGP bridge
/0/100/7                       bridge         82371AB/EB/MB PIIX4 ISA
/0/100/7/0                     system         PnP device PNP0c02
/0/100/7/1                     system         PnP device PNP0b00
/0/100/7/2                     input          PnP device PNP0303
/0/100/7/3                     generic        PnP device VMW0003
/0/100/7/4                     system         PnP device PNP0103
/0/100/7/5                     communication  PnP device PNP0501
/0/100/7/6                     system         PnP device PNP0c02
/0/100/7.1                     storage        82371AB/EB/MB PIIX4 IDE
/0/100/7.3                     bridge         82371AB/EB/MB PIIX4 ACPI
/0/100/7.7                     generic        Virtual Machine Communication Interface
/0/100/f           /dev/fb0    display        SVGA II Adapter
/0/100/10                      storage        53c1030 PCI-X Fusion-MPT Dual Ultra320 SCSI
/0/100/11                      bridge         PCI bridge
/0/100/11/0                    bus            USB1.1 UHCI Controller
/0/100/11/1        ens33       network        82545EM Gigabit Ethernet Controller (Copper)
/0/100/11/2        card0       multimedia     ES1371/ES1373 / Creative Labs CT2518
/0/100/11/3                    bus            USB2 EHCI Controller
/0/100/11/4        scsi3       storage        SATA AHCI controller
/0/100/11/4/0.0.0  /dev/cdrom  disk           VMware SATA CD01
/0/100/15                      bridge         PCI Express Root Port
/0/100/15/0                    bus            USB3 xHCI 1.0 Controller
/0/100/15.1                    bridge         PCI Express Root Port
/0/100/15.2                    bridge         PCI Express Root Port
/0/100/15.3                    bridge         PCI Express Root Port
/0/100/15.4                    bridge         PCI Express Root Port
/0/100/15.5                    bridge         PCI Express Root Port
/0/100/15.6                    bridge         PCI Express Root Port
/0/100/15.7                    bridge         PCI Express Root Port
/0/100/16                      bridge         PCI Express Root Port
/0/100/16.1                    bridge         PCI Express Root Port
/0/100/16.2                    bridge         PCI Express Root Port
/0/100/16.3                    bridge         PCI Express Root Port
/0/100/16.4                    bridge         PCI Express Root Port
/0/100/16.5                    bridge         PCI Express Root Port
/0/100/16.6                    bridge         PCI Express Root Port
/0/100/16.7                    bridge         PCI Express Root Port
/0/100/17                      bridge         PCI Express Root Port
/0/100/17.1                    bridge         PCI Express Root Port
/0/100/17.2                    bridge         PCI Express Root Port
/0/100/17.3                    bridge         PCI Express Root Port
/0/100/17.4                    bridge         PCI Express Root Port
/0/100/17.5                    bridge         PCI Express Root Port
/0/100/17.6                    bridge         PCI Express Root Port
/0/100/17.7                    bridge         PCI Express Root Port
/0/100/18                      bridge         PCI Express Root Port
/0/100/18.1                    bridge         PCI Express Root Port
/0/100/18.2                    bridge         PCI Express Root Port
/0/100/18.3                    bridge         PCI Express Root Port
/0/100/18.4                    bridge         PCI Express Root Port
/0/100/18.5                    bridge         PCI Express Root Port
/0/100/18.6                    bridge         PCI Express Root Port
/0/100/18.7                    bridge         PCI Express Root Port
/1                 scsi32      storage        
/2                 input0      input          Power Button
/3                 input1      input          AT Translated Set 2 keyboard
/4                 input3      input          VirtualPS/2 VMware VMMouse
/5                 input4      input          VirtualPS/2 VMware VMMouse
/6                 input5      input          VMware VMware Virtual USB Mouse
/7                 input6      input          VMware DnD UInput pointer

dpkg -l | grep libva
>> no output

./aspect-model-editor
>> no output, same behavior as described above > software freezes

type control +c
^CError sending from webFrameMain:  Error: Render frame was disposed before WebFrameMain could be accessed
    at WebFrameMain.send (node:electron/js2c/browser_init:2:94617)
    at WebContents.send (node:electron/js2c/browser_init:2:79767)
    at #handleClosingWindow (/home/tommeyer/AAS/aspect-model-editor-v5.1.1-linux/resources/app.asar/electron-libs/windows-manager.js:217:24)
    at BrowserWindow.<anonymous> (/home/tommeyer/AAS/aspect-model-editor-v5.1.1-linux/resources/app.asar/electron-libs/windows-manager.js:174:32)
    at BrowserWindow.emit (node:events:513:28)
>> application still frozen, kill via xkill

[michelu89]

Hi @tom-rm-meyer-ISST

We have just released a new version, 5.2.0, which includes several adjustments. We've also updated Electron to incorporate various fixes related to the Linux environment, as detailed here: 28.2.1. Could you please test and see if this resolves your issue?

[tom-rm-meyer-ISST]

@michelu89 thanks a lot! version 5.2.0 fixed the issue and now seems to work! :)