Closed ambuehll closed 5 years ago
@ambuehll Thanks. This error is probably related with gl2ps library. Is direct3D enabled in your system?
@ambuehll then it's the most probably cause. Can you please enable it?
https://support.microsoft.com/en-sg/help/191660/directdraw-or-direct3d-option-is-unavailable
If this solutions don't work, then we try another way.
Thanks! Appreciate the help. It seems to be enabled now. But it's still the same. I should have added that I am accessing the server via remote desktop (and I do not have any admin rights...). In any case this issue is not urgent (or major), I just thought I wanted to let you know.
for remote desktop, this is a known issue: #5702
black (or white) boxes over scale and other objects (e.g. phases of tls).
I'll be happy to give more info if needed.